Baymont by Wyndham Cincinnati

This hotel needs to be updated in a bad way. The gentleman at the desk when we checked in was very nice and welcoming. For the hotel to be with the Wydham name you would think it would be better. The outside of the hotel was not bad but once entering the lobby you could immediately tell that it needed updated. We were just staying one night after a long day at Kings Island and leaving the next morning. If I had booked for a longer stay, I would have requested a refund after seeing the room. As for the room, walking in you can immediately see that it needed updated. I checked the beds first thing. The sheets were clean and there was a mattress cover that zips, a plus. No signs of bugs! As for the carpet, walls and bathroom that's a different story. We didn't have enough wash clothes, there was only 2. Normally there is at least 4 no matter what. They do not offer the body wash, shampoo and conditioner in the tub like most places do now. They only had a very small travel size Dove soap bar in a box and the body wash and shampoo was in a travel size small tube not enough for 4 people to wash with. The light fixtures were dirty, the edges of the mirror were broken, the tile trim was dirty build up, the tissue metal holder was rusted. For $250 this place was pitiful and the owner should be ashamed to even charge this price. If Wyndham cares they would not want to be affiliated with this hotel at all because its bad on their name. I DO NOT RECOMMEND STAYING HERE.

The room was clean but our toilet was broken had to go to service desk for a plunger staff act as if they were clueless to solve the bathroom issues tub very slow drain stand water over our feet level while showering 2 refrigerators in the room one wasn't clean inside yucky stuff on shelf

Terrible, not clean at ALL

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We selected Baymont because they are usually excellent. This one is in need of repairs/upgrading.

It was very convenient for me

Their amenities is not well-maintained. The water coming from the tap had black stuff (granules) in it and I was disgusted to brush my teeth with. Otherwise, things were fine.

What was posted on their site for this location was beyond misleading. My room had a couple holes in the walls. Water damage on the walls and ceiling. Sing in the bathroom was detached from counter top. Bathroom floor had what looked like mud stains. Carpets were nasty. Eating area was well below standards. Before I stay there again, I'd sleep in my car. Said there was a pool. Well there was a pool area, that was nothing like it was advertised. There was no water in the pool. The common areas had water on the floors by the ice, and snack machines. Worse stay at a hotel ever. Couldn't find another hotel to stay at, due to bowling, baseball, and softball tournaments.

There was no body wash or conditioner, only shampoo. All the hotels I have stayed at had those items for guest to use. Breakfast could have had a variety of muffins and bagels, and bread. Sausage seemed to be the only meat unless the day I didn't eat there they had bacon.

The place looked ok but had a lot of miscellaneous issues. The internet was virtually unusable. The instructions for connecting were terrible and misleading. If you ever couild get connected, it was so slow that you could not really use it. Then, you kept getting disconnected. The cable TV was hard to access and the remote was confusing also. The phone in the room did not work and one of the outlets also did not work. There was no elevator and no luggage cart. The folks were nice enough but the place was in general a mess. I was also asked to pay for both night BEFORE we even got to the room. I won't have stayed the second night but the hotel was close to our relatives. The walls were paper thin and you could hear everyone. There was noise until after midnight and again starting after 6 a.m. The price was more than twice the cost of a hotel where we had stayed the night before. This was definitely overprice. My advice is to STAY WAY from this motel.

The place is clean, but the entire hotel has been used and abused. Needs a serious makeover. What little is available for breakfast is only until 9:00am. That is too early to stop.

Not bad ! But the property needs some improvements !!

Broken bedroom window, no daily cleaning, worn-out carpet. Old toilet facilities.

False advertisement. Nothing was as pictured on the booking site; the entire hotel was run down and smelled like the plumbing issues that were evident at every turn. The staff treated us like an inconvenience, not even offering a smile. The WiFi service was abysmal, there was obvious water damage and shoddy patch jobs of the leaking ceiling around the window. Very few, poor-quality toiletries in the bathroom. There were exposed pipes in the hallway with buckets to catch dripping water. The pool was under closed, and the door leading to it had shattered glass. This stay felt like a waste of money, and if there was a way on the app we booked through for us to switch hotels, we absolutely would have.

Hotel is very old & needs an update. Rooms smell like cigarette smoke & dirty. Didn’t even go down to breakfast. The only positive thing was the shower had good pressure & an updated toilet.

It was ok but not super clean

There was a leak in the bathroom sink that made the floor all wet and all the towels were already soaked when I got to the room. It smelled like cleaner and made my asthma act up really bad. The floor wasn't cleaned right. Whoever mopped used too much soap and the floor was really slippery, I almost fell carrying my baby. The luggage carts are really hard to push and falling apart. Wasn't any coffee cups at breakfast, just paper cups that would disintegrate. The room was too bright to sleep well.

I had a bed and shower We had to move rooms as the roof was dripping into our roof. The carpet was wet and mold will certainly start forming. Front staff guy said to get an extra towel have to bring a towel back! Crazy..hallways smelled if smoke. Guests talking loud in parking lot. Guestcars beatup and dirty. Guests staying here were rough looking. The smell of pot was everywhere. It's a piss pot. Don't stay unless you fit this type.

Didn't have creamer for coffee and no milk for cereal at breakfast

I have a back problem and the bed slept well for me. The wall were thin the room next to me they came in around 3 loud and cursing sounded like an argument an awakened me and my husband. So we just got up at 3:30 am and prepared to leave for home.