SureStay Hotel by Best Western Clermont Theme Park West

Exceptional

The staff was amazing very attentive and always friendly. If your looking for a place away from home that feels like home this is the place to be.

Location was close to where I needed to be for business.

morning breakfast need to updated

Clean room staff friendly cool pool. 15-20 minutes by car for dysney. Alot of restaurants close to the hotel.

I say I dislike anything

Had everything you needed for your stay large bottles shampoo and conditioner plus hand soap and hand lotion. They had a decent breakfast enough get you going for the day loved the pancake,coffee machine. Rooms were clean stuff where friendly. It's a small hotel which made it quite. Very clean in the parking lot and pool area. Just a nice stay definitely worth the price it's not a luxury hotel if that's what your looking for. But definitely a great hotel fir the price the best I've stayed at in that price range for sure. We will definitely be going back or next trip to Orlando. I say I dislike anything

Close to Disney and room is clean

The facility is new and clean. The only minor flaw is the room has no coffee machine. It is has a close distance of about 20mins drive to Disney.

Nice stay would book again.

Wish all hotels had this type of cleaning!

Really nothing, the room was hot. The bathroom was even worse. The floor was so disgusting my kids feet were black on the bottom 5 mins into being there the room was hot. The bathroom was even worse. The floor was so disgusting my kids feet were black on the bottom 5 mins into being there

The breakfast.

Staff members were nice

The girl was very clean and improvements on the building was impressive. I have stayed there 4 straight years. This place is better than the past. Breakfast offer this year was just ok. Will stay there again. Close to Disney, restaurants and stores. Thank you again

Washer was broke and breakfast was simple. Otherwise great stay! Air conditioner in room was great, pool was a good temp. Would stay again.

Quiet room, clean and bathroom with full supplies. Would definitely stay there again.

Very good

Clean and good staff Nothing

There seems to be a no visitor rule; the emphasis on this was a bit much. We have 2 kids living in the area, and hotel would have been a central place to meet. We weren’t comfortable having them come to the room after the warning at check-in.