Hotel Cleveland, Autograph Collection

Exceptional

Very good

An old elegance to the building. Stayed for work, but if ever back in cleveland for a game or with kids kind of fun to go back in time with the chandeliers, high ceilings, etc. Great bar too.

Excellent stay with my daughters. We felt welcomed, and the service, food, and drinks were all outstanding!

I've been coming here since the 90's, and the new version is really nice. Bed was comfy, shower worked well, blinds kept my room so dark I had no idea it was daytime out. Food in the restaurant is a little pricey, but really good. The only issues are: -They took the pool out from when it was the Renaissance. -Not sure the hotel is to blame, but I had to blast the AC 24/7 just to keep my room at 75F. But to be fair, it was the middle of August, and it was super hot & muggy outside all day & night. All that said, this is definitely the first hotel I'll look at every time I stay in Cleveland!

Delicious breakfast and all staff were friendly and helpful.

They gave a free glass of wine upon check-in Food at the hotels restaurant was pretty good. Food and drinks were pricey but it was kind of expected with the atmosphere of the place. Outside of the hotel was a little sketchy at night towards the casino but there was security out front of the hotel so we felt safe enough. We only stayed for one night as we were only in town for a concert.

Great location, clean property, and friendly staff.

Staff at front desk , bar, restaurant were awesome. Room needed better lighting or area for my girlfriend to get ready.

A wonderful hotel and staff, loved the old feel hotel I definitely enjoyed my staff and would recommend it to all.

shout out. He was kind enough to help me find band aids after being on my feet all day and also mentioned the convenience of having a store connected to the hotel. Thank you again Adam and the rest of the staff for your kindness.

Room was clean and staff was wonderful. The food at the restaurant/ bar was excellent.

I loved the gym, I loved how there was a whole mall and train stations attached, tow parking garages attached which made it easy to park, the food was delicious, the hotel room was out of this world. I have no negative comments about this place.

perfect location for exploring downtown Cleveland. Highly recommended!

Beautiful place and fine staff. Coffee maker in the room did not work.

Beautiful property and very friendly staff!

Thank you

I truly can’t say enough wonderful things about Hotel Cleveland! All staff members I encountered were incredibly kind and attentive - it felt like they genuinely cared about my stay. The hotel is gorgeous - loads of historic charm with modern amenities. Our room was very spacious and the beds were incredibly comfortable - the decor was very cool. The location is perfect and central to everything. I definitely won’t stay anywhere else when visiting Cleveland!

Location was great for us, and everything went smoothly from valet parking, to bell service (Gee), and check in with Roman.

charming. We knew we were in an old hotel with modern touches. The room was quite clean except the base of the toilet. The bed was comfortable and the pillows were OK. Our room windows looked out on to an indoor courtyard. This was fortunate as our blinds did not close. They seemed to be disconnected from the chains. The sheer blinds did work. Because of the room location, the room wasn't too bright in the morning. We ate at the hotel restaurant for dinner and had drinks at the bar. The drinks were fine and our dinner was perfectly acceptable but nothing special. We ordered room service for breakfast and a very nice young lady delivered it. It did arrive in take out containers and paper bag. The prices were the same as the restaurant with 20% gratuity and a small service charge. We didn't mind the presentation as we were able to have breakfast in bed. You can walk to the casino without going outside which was important to us. We are locals and enjoyed our mini stacaytion. We stayed here several times when it was a Renaissance including our wedding night 40 years ago. It was so nice to see all that went into the transformation to the Hotel Cleveland . It is visually stunning, especially the lobby and bar area. We look forward to visiting again.