Red Roof Inn Cleveland Airport-Middleburg Heights

Bad

Pleasant

Poor

It was clean in that there wasn't obvious grime or dirt, but the smell of previous smokers was pervasive. But, yeah, it was clean. And the front desk staff was very nice. They deserve a better facility to represent. Half the lights had a naked bulb or didn't work. The chair was so abused it looked like it had been picked up from the side of the road. College students have better furniture. And that stale, old smoke smell was so nasty, it was like sleeping on an ashtray.

Room was clean, but in need of a remodel. Fixtures in bathroom were worn and the bathroom itself was rather cramped.

They were quite adamant about it being a non-smoking property, but it smelled like it was a smoking property that has not had any of the carpet curtains or linens changed out. Would not stay there again.

location, staff cleaning

Passable

Location The room smelled so bad we left early, after one night of a 9 day reservation. Hoping for a partial refund.

The outlet next to the desk is upside down and I had to crawl under the desk to use it. New Beds would be nice too!

No operating ice machines

Overhead lights didn’t work It smelled like smoke for it to be a non smoking hotel Door handle wasn’t working properly seems like door either been kicked in or room broken into This hotel is for those are homeless and need a place to stay

Second time in 3 years that I have stayed here. I am looking forward to staying here again the next time I am visiting the area.

terrible hotel. Smoking smell every where. Inside the room as well.

Bad

I have been here 3 years ago , and it was nice . This time tho...not that much . Its very outdated , the carpet was dirty , the furniture was even broken in one spot , like it got out from a war zone . The bathroom needs to be completely redone . Its a pity , because where is it is a nice area and you get in any place very fast . The rooms are big , so there is potential . Just...needs to be renovated . Please do it , I'll gladly come back , but you need to do something ..

The room is spacious , the bed was comfortable , the staff was ok and rhe lication is pretty great . I have been here 3 years ago , and it was nice . This time tho...not that much . Its very outdated , the carpet was dirty , the furniture was even broken in one spot , like it got out from a war zone . The bathroom needs to be completely redone . Its a pity , because where is it is a nice area and you get in any place very fast . The rooms are big , so there is potential . Just...needs to be renovated . Please do it , I'll gladly come back , but you need to do something ..

Exceptional

I don't remember the name of the girl who checked us in on Aug 1 at 4pm but she was amazing. The cleaners were cool but overall I was completely dissatisfied. The ice machines did not work. The rooms smelled like mold. They never even attempted to clean our room. It was just bad so I had to leave

Not a whole lot Smell of marijuana and cigarette smoke throughout including the rooms