Hampton Inn Collinsville

Viveck is very helpful. His staff does a good job.

Staff was very helpful.

Had to cancel and received a full refund with the help from thier6general manager.

Easy to find and close to the highway and eateries. Colton’s Steakhouse and others was great.

Location was very convenient. This is an older property which has been refurbished. It is clean and well-run. Breakfast was good, with a variety of options. The lady working in the breakfast area was super attentive and accommodating. Rooms had no clocks!!! We found this to be inconvenient.Also, drinking beverages out of paper cups is less preferable to plastic for cold drinks.

The front desk people were fantastic! The room was an accessible room. Handheld shower head was quite high and heavy. It was a tub-/not walk in shower (just be aware). There was no microwave in the room. I don’t consider a microwave an exceptional amenity anymore. Don’t remember staying anywhere without one for years. Biggest inconvenience was poorly placed outlets. Could not plug in my phone charger or c-pap machine at my bedside. We came to visit Cahokia Mounds and the National Shrine of the Lady of the Snows. Very convenient to those locations. Great selection of good food options. Nice pool. Decent Breakfast.

Our room was very clean, linens fresh. Lobby and breakfast area could be attractive/warm/ inviting with a little decorating effort. Decaf coffee was warm at best. Decaf always seems to suffer. Regular coffee was fine. Scones were served cold. Was I supposed to warm them myself? They were also damp in places. I do not drink skim milk. 2% would have been a nice choice. Timing is an issue with breakfast that sits out too long. Lobby and breakfast, especially decaf, need attention. Staff were friendly. They need a nicer , larger work area. It should look more businesslike with a little class. Current desk looks like an afterthought.

Overall nice facility with nice staff. Breakfast didn't have any meats.

The room was very clean. The bed was comfy. I appreciated the kind staff. And the breakfast wax excellent

Room was neat but the bath was uncleanly and the shower tiles broken at the sliding door. Hallways were awfully lit with very blue white LED bulbs. Outdoors the grass had not been mowed and at least one set of the parking lot lights did not work (and based on the location that is not a good thing). Lobby/breakfast area very uninviting. I was surprised overall. The most tired and uncleanly Hampton Inn I have stayed in. And based on the $200++ nightly stay, would not stay again.

We arrived at 2:50 and our room wasn't ready until 4 pm. We stayed in the lobby and there were other guests waiting for their rooms. Apparently, they were short on staff. We also selected a king bed and the room had 2. Other than that, the desk staff was very nice and accommodating. It was a good area with walkable restaurants.

Great, clean rooms, staff terrific!

But the worse thing was that there was a used cup of coffee left on the counter in front of the credit card machine.

Did not use business facilities, gym, pool or any other amenities. My room was just fine for my needs. The only suggestions are improve lighting in bath so that it is good for makeup application; also provide a seat in the shower for a more secure and safe showering experience. Thank you.

The room was clean and the staff was great!

The staff was friendly, and the room clean and comfortable. The breakfast was also pretty tasty.

Good location, room was clean. Staff were nice. Overall a good place but not great. As with most Hampton Inns they are nice but needing some TLC. Still it was clean and price wasn't too bad. Would stay there again.