Extended Stay America Select Suites - Colorado Springs

Pleasant

Yeah I never received my $200 deposit back

Not great rooms, no amenities.

Very poor

Very good

My only problem with this place was how dirty the room was. The floor was unswept and my socks were a different color after just an hour of being in my room, my wash clothes had hair on them, and the seat had stains on it. The one front desk employee I talked to at check in was very kind but I just can’t get over the quality of the room.

Everything

Didn’t eat breakfast Dirty, so dirty. Smelled like weed everywhere. Mold in the shower, food splattered on the wall. Dirt and dust all over the floors. Door lock was broke. Blinds didn’t work. Hand prints all over the walls and ceiling. Hair in the sheets. So gross

Area is not the best if you are someone who prioritizes safety. The hotel is not very clean. Stains on pillow cases, mattress, bathrooms not so clean. There was dog poop in the back parking lot. Hallways floors were filthy. I would recommend staying a different location.

It was awful. I took one step in, turned around and returned my keys. I exhausted, spent my hard earned money for two nights, didnt stay even 10 minutes. Im waiting for a refund. When can I expect it?

Not enough pillows and towels.

Very good

Despite calling early in the day to inform the hotel of our late arrival time around 12:30am and confirming that our check-in could be completed as long as we arrived by 1am, when we arrived, there was no one at the front desk. We called the late-night number and were told that a staff member was on their way. No one ended up coming despite calling repeatedly. Finally, at 1am, we were informed that an audit was being run on the books, so check-in would not be possible until 1-1.5 hours later. We were told that we would be issued a refund, and we still have not received that refund.

Poor

Very good

I appreciate the location. Working full sized refrigerator and 2 stove burners for cooking. Audible car maintenance could be heard right outside my room on the first floor for three days of my seven night stay.

Audible car maintenance could be heard right outside my room on the first floor for three days of my seven night stay.

rooms were nasty. filth covered the walls. bed was uncomfortable.

rooms were nasty. filth covered...

Good