Red Roof Inn Columbia, MO

When we arrived no one was in the office, I rang the bell, called the phone number, rang the bell again, and after 10 minutes someone finally came in. He kept trying to give us a single bed saying that is all he had when there were a adults and I booked 2 beds in the room. He finally found one. The A/C was terrible in the room. There were bugs, it didn't look like it had ever been cleaned. The sink was barely attached to the sink only on 1 side. The bathroom grout in the shower was black in most of it. The ligh fixture was barely attached to the wall. We were so tired we didn't was to look for somewhere else. The next morning I was going to let my son sleep a little longer but saw a bug walking around the inside of the pillow case and woke him up we left immediately

My room wasn’t ready for anyone to be assigned to it wasn’t comfortable the site was dirty even though they was trying to complete upgrades it still was a dirty place one of the staff kept parking taking up 2-3 parking stops never in a single spot. Won’t stay again even if is the cheapest option!

I couldn’t use my key card to get into my room, so had to leave my door open to get my things inside the room. The AC was loud and hardly blew any air. I did mess with the settings and got it to be slightly better. There was only 1 bath towel 1 hand towel, and nothing to actually wash with. The only thing that was a plus was the water pressure in the shower. The sink faucet was loose also.

No towels, door wouldn’t lock. Bathroom was dirty. Didn’t get a key when I checked in cause they said they were “updating”. He took me to my room and said here you are. Worst place I’ve ever stayed.

The maintenance guy was very helpful, and friendly and did a nice job

No soap TV didn't work

Lights and locks were broken. Room was filthy. Amenities were missing (towels etc.).

Horrible

Room dirty linen dirty

Everything was very dirty—the bedding, the towels, and the grounds.

Trash all of it never again

Disenchanted with both Travelocity and the property; the disparity in pricing cost me over $25.00. The room wasn't very clean and the refrigerator barely worked. I was just passing through on a drive cross country so didn't really have time to deal with the situation to receive satisfaction and Travelocity was incredibly unhelpful. My limited opportunity for sleep was paramount.

the bedsheets were stained, the room had been poorly repaired, the common areas were filthy, there was a car that had been in an accident parked in the parking lot. I went back to the front desk to discuss why I was leaving. No one was there. I waited for 10 minutes, rang the bell, had other customers waiting and calling. No one came to the desk. I left a written note why I was leaving and to have my money refunded or I would do a chargeback. I was charged and I am now doing a chargeback.

New owner. Harry is a great guy. He worked well with our situation and even let me bring my 2 dogs. One is fairly large. My house was not move in ready and this hotel became our extended stay away from home. I highly recommend give them a chance they are making great changes.

So dirty we left. If you think youve seen bad come here and see the worst.

When I walked into the room it smelled like smoke (got a non-smoking room). Light didn’t work in the bathroom, the bed cover was stained. There was no way I was gonna sleep in that bed. Even the guy cleaning was dirty. I went back to the front desk and told them. They gladly refunded my money, the only problem was I don’t know where they credited it to because I never received it. When checking it went to an account number I don’t even have. So I ended up not getting my credit. If I was you I wouldn’t even have them listed. The WORST place I have ever been.

I checked in over 3 hours late and they were still cleaning the room, sheets had dookie stains on 1 of the beds, tub was excessively and loudly leaking all night, and the door couldn't shut properly

There were roaches all in the room. Black mold and grime in the corners of the bathtub, stains on the beds, walls, ceilings. I normally stay in cheap places and I can deal with a lot, but roaches and black mold are where I draw the line, disgusting.

The place was so bad did not stay checked n and out within 15 minutes. Room was dirty the rails on the the2 nd floor are bad looks like they are doing so work. The place is dirty and falling part. There are several cars in the parking lot that have been accidents and looks like the are being store. Did not feel comfortable or safe even my dog wouldn’t get out of the car and he is usually the first one out. I had to find another hotel.

No refrigerator in the room, no microwave in the room, dumpster of stinky trash, setting 10 feet or less from the rooms garbage everywhere on the property, railings falling down staff would not get any towels for you even after being asked four times if I was you, I would not make the same mistake.I did find a different place to stay.Do not stay at the red roof in in colombia , missouri