La Quinta Inn & Suites by Wyndham Conway

In the morning, the FREE breakfast consisted of scrambled eggs, sausage patties, and hash browns all of which were cold as they had no heat under the warming tray. The juice machine had warm rancid juice in it, and the toasters didn't work. We reported this to the front desk who said they would look into it. An hour later, I heard someone else complaing about the same thing. For your own health, book another hotel.

10/10

The attendant at front desk was very nice. The room was spacious but so many issues. The hallway had a smell that wasn’t pleasant. The room was definitely outdated. The toilet getting stuck, the tv didn’t work and we weren’t able to watch it. There was a roach crawling up wall in bathroom. The furniture was really dirty. I would not stay there again.

There was hair in the shower and towels. There were beer cans and trash scattered around the property.

The breakfast was awful. It was all cold. Also the floors are pretty dirty all over the hotel.

Wish they had more breakfast variety, to simple and bland

We always like this hotel when we travel through Conway. Clean great breakfast and great price

Breakfast was not great. No regular creamer. Food was barely warm. Gravy for the biscuits did not have sausage and was watery. The room was o.k. The AC worked well. We did have to kill a cockroach though. Not surprised at the sighting of a cockroach in the south, though.

Great stay for the price! Elevator did not work at first but they got it fixed.

Clean rooms helpful ans kind staff

Property needed lots of minor repairs. Doors not shutting gym equipment not working.

Only complaint we could register is the sleep sofa could have stood a mechanical repair, but was clean and worked ok

We stayed for 1 night, there was a notable smell in the lobby, lobby hallways and elevator. We were situated on the 3rd floor, as we left the smelly elevator we were meet with an equally smelly and hot third floor. Our room upon initial entering was ok, but upon further inspection was really showing its lack of care/cleanliness. Our fridge never worked properly, remote to tv did not work, shower head had the beginnings of mold and our tub/shower drain was not draining properly which led to us standing in our used bath water. Overall we will not be staying again.

The hotel appears to be understaffed. The elevator was out of order for several hours when I arrived, and the desk clerk was attempting to fix it by himself. The hotel is not up to the same standard as other La Quintas in cleanliness and renovations. For example, common area carpets appeared old and stained. Also, this is the first La Quinta I've stayed at that had an extra charge for having a dog. One of the reasons I stay at La Quintas is that this is usually free. The charge was only $25, but it was a surprise. What is the franchise protocol or policy for this amenity? Other than these observations, my stay was satisfactory.

Could not get extra towels for showering. Had to wait for desk clerk anytime you went to the front desk.

Rooms were decent Could not get enough towels for my family to shower after asking multiple times.

Loved the location. Close to the ballparks i was going to. Clean and cool rooms. Ice machine did not work on 2nd floor. Elevator on 2nd floor would not take you down. Had to take stairs. It would take you back up.

The location was ok The rooms were dirty. Microwave didn’t work, reported it twice. Elevator was constantly entrapping visitors. Roaches in the hallway

The only positive I have to say is that the bed was comfortable. The first room we checked into had a horrible, sewage like smell. It was absolutely disgusting. I spoke to front desk person immediately after checking into room. He informed me that he had no other rooms available, but was able to move us to another room after I requested refund. The room he moved us to was not clean- cigarette butt and paper in bathroom floor and had no towels. Elevator was also not working properly. When I went to front desk to request towels (no one would answer front desk phone), clerk told me that he did not have any towels available, but I could have the two from the smelly room. 100% do not recommend.

The room had an awful smell. A hole in the bathroom floor. And couldn’t get towels on night two.