Country Inn & Suites by Radisson, Cookeville, TN

The hotel is in desperate need of repairs! There was mold all over the room, ceiling, walls and bathroom. Hair on the tub. I overheard the hotel was sold out so I just planned to deal with it for just one night. The bed was hard, air conditioner was noisy. When I mentioned to the front desk at check out, the agent just looked at me and then said, I’ll make a note. Breakfast was “ok”. They’re doing construction so hopefully they’re addressing things. We were stopped by another guest who mentioned they’d been in two different rooms that also had mold. I’d give this one space.

We stayed on the second floor in the carpet outside the elevator was atrocious desperately needs to be changed

Some guy feed his dog in lobby of hotel. He fed food from breakfast to his dog . He pour sawmill gravy out on floor right in front of the check in desk.

This place is dated but undergoing renovation. The best part for us was the room in breakfast area to play cards and grab a snack with our friends. We look forward to see the update!

room was extremely humid. very loud dehumidifier got quiet because it was full and couldn't take any more water. staff was great and breakfast was very good. bed was very firm but comfortable and we loved the pillows!

Would definitely recommend

Poor

I booked a king room with a spa and was made aware upon arrival that they didn’t have any king rooms with spa available anymore

Great location and a really good breakfast. The place is fairly quiet as well. This hotel has potential after some renovations. They are working on it. A dated room with a few small cosmetic issues.

They are currently renovating. I have to say that though there were renovations going on I was pleasantly surprised at how quiet the hotel was. My only complaint was that our room was filled with moisture. It had a musty smell that was hard to take in when you walked in. There was so much moisture in the room that the clean towels were wet and there was condensation on things. I asked the front desk if they had a dehumidifier or something that could be used and was told that they didn’t have anything like that. It was just because of all the rain. Rain or not that isn’t normal. To be honest, if I hadn’t already paid for two rooms through Expedia, I would’ve left and went to another hotel just because of that.

Every thing was great

We were disappoint in our stay. The first room we were issue the tv screen was broken the second room the keys wouldn't work after having them re key several the clerk had to come open the door. Then there was no refrigertor. So we ended up in a room with 2 beds when we paid for a king suit. When checking out we requested a partial refund but was told we would have to go throuht the oart we book throught. So we are in process of doing this. The rooms were not clean I know that the hotel is remodeling but it should still be kept clean.

Staff Nothing

Exceptional

Overall, it was ok to stay for a night.

Overcrowded, dirty, and poorly maintained. Missing basic amenities, no parking, and even a bug in the breakfast area. Definitely not worth the money.

Overall was ok just the fan/ air conditioning was too loud. The breakfast should be more variety and tastier.

Outside pool clean 5 ft nice. Breakfest standard hotel breakfest.

Good location , clean room Hotel is dated and in the process of being remodeled

Exceptional