Quality Inn & Suites Council Bluffs - Omaha East

Nothing will ever stay there ever again and couldn't recommend it to anyone Everything, every unsafe we arrive at 1:00am checked in people walking around the hotel looking at you felt very uncomfortable then when you walk in smells like dog urine and marijuana and cigarettes very heavy. when we got in the room didn't have a refrigerator the shower didn't work could only take a bath mold around the shower that they just throw cock over it. they took down the fire alarm so that is very unsafe , and didn't feel safe people came and went all night , they also were smoking and parting in the stairwell. I do not recommend that I had young kids with me that wanted to get out of the car and if I had extra money I would have left but one room for one night was 100$...

One of the worth places I’ve stayed in. The lights didn’t the place was the worst

The property was poorly maintenance and maintained.

The pillows were very small

Well you ultimately get what you pay for.

It was a run down, dirty place. We felt unsafe. We left within 10 minutes of seeing the room. We left the key cards on the front desk, as there was no person there. We went to another hotel a few miles away for the night.

Shower The noise

No comment didn't enjoy the stay. Rochester in bathroom

Charged $76 for a $40 room. Very basic. Queen bed was a full. Outdated in many forms.

Pretty annoyed how deceiving the pictures were - made it look way better than it was which pretty much guarantees disappointment. The shady characters walking around all day and night are a problem. Breakfast was 3 empty bins and slim pickings after that. But the strange layout room was very big and clean, plus I got the feeling the hotel was making the most out of it's budget. If you're a big complainer like most people seem to be these days, pick another hotel. But we thought it was OK.

Bad smell , dirty sheets , stain and dirty mattress, wasn’t like what they put in pictures false advertisement

Really upset wasn’t what it look like in the pictures Bad smell , dirty sheets , stain and dirty mattress, wasn’t like what they put in pictures false advertisement

It was the grossest hotel I have ever stayed in! There were hairs on the bed and pop stains on the desk. The worst part was the smell.. it smelled like butt and smoke. I asked for a different room or a refund and the front desk gave me another room. It was the same thing in the second room. Not only that but people on drugs were walking the hall ways. After the second removal I asked to please refund me my money. I could not stand the smell. Luckily, I got a partial refund and was charged for one night. Although I was only there for about 30 to 45 min and wish I could have gotten a full refund...and it took about a week to receive that refund. I recommend no one stays here.

Nothing was acceptable. How is this even a establishment you would support. Everything

Everything

Bad

Poorly maintained and scary. Staff was not available to check in or out. Very dirty rooms. There was dead bugs in the bathtub.

Absolutely horrible place to stay. Drug deals happening inside on the stairs and outside the windows. Doors to room don’t shut and create an unsafe environment. Bathroom door locks you in multiple times. Both kids got bites of some sort the first night. Food was left in fridge from previous stay and it smelled awful and leaked on the floor. Overall just bad vibes. Nothing like what was expected and they refuse to refund even though the kids we’re terrified the whole stay!

The vending machine took $3.25 from me and didn't give me the noodles I bought. There was nobody available to give me a refund.

Nothing about it Everything. There was cockroaches and rooms were not clean at all. Bed sheets were still dirty. Nothing but druggies run this place.