Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White

The breakfast wasn’t terrific. Coffee was decent. It’s super convenient (across the street) for visits to Baylor Medical Center. Parking is around the corner, & requires walking plus an elevator ride.

This was a last minute booking due to an unfortunate experience with my prior booking. I appreciate their service and support with my unexpected situation.

Very good

Exceptional

Passable

Drop off/check in parking is horrible. Our room was at the end of a hallway and we could hear the traffic noise.

Full kitchen (with all dishes) couch, and table extra bonus. Comfortable and clean. Rooftop pool area was nice. Parking garage being downtown is the only less convenient part of stay. But you receive a ticket for entry/exit during stay. Breakfast is good; not excellent, but good. Overall it was a nice, clean, private, comfortable stay.

Very good

Exceptional

Stayed here twice now to visit a close relative in hospital. Perfect location for the hospital. The rooms are big, kitchen well stocked if you'd need to stay longer. Decent breakfast provided and the staff are very kind and helpful. Nothing to not like if yu just need a functional base for hospital visits

Electric window curtain in our room didn’t work which was inconvenient but overall the stay was great. Specifically, a gentleman named Eric who worked at the front desk was very helpful; he had excellent customer service. You should make sure you keep him around. We had to wait around for a couple hours in the lobby after we checked out and I also overheard his interactions with other people and he was excellent every time. It’s good people like Eric who determine whether a stay at a hotel is positive or negative. He made it positive,

The parking is in the parking garage so there is a little walk to get to the hotel . Since it’s close to the street you do hear the cars passing by . Overall it was a good hotel to stay in .

Exceptional

Great experience

Location, cleanliness

Pleasant

Clean, beds were so comfortable, great pillows , very spacious room! Staff wasn’t very cheerful.

The parking was a little awkward.

Super clean hotel!! You’re less than a mile from a lot of bars and restaurants.

Hotel location was great and the view being in the pool was awesome. Staff was great rooms was great aswell In my opinion it's not a hotel issue. My first time staying here close to downtown. Having smalls kids having the parking separate from the hotel and walking with small kids not fun. But other than that it was great.