Staybridge Suites Dearborn MI by IHG

Staff was very friendly we had a couple issues which were taken care of quickly

This is the greatest hotel for a family set up. We really loved having 2 bathrooms, 2 bedrooms and the mini kitchen. If I could get this set up at all hotels, I would love it....but unfortunately, not always available. I did find it a bit pricey, but we only stayed for 1 night. It was hard to enjoy the pool due to the large wedding party kind of all over the place. The morning breakfast was a bit lacking ...but ok.

You canceled our reservation at the last possible minute…. How did you think that we’d rate you? You canceled our reservation at the last possible minute…. How did you think that we’d rate you?

The hallway smell bad. No ice machine. The kids was loud. The sheets wasn’t clean.

Great stay with family and excellent hotel!

Expectations were low but this hotel was lovely! Rooms had lots of space, everything was very clean, breakfast changed daily, and there was lots of outdoor space. Free happy hour snacks three days a week as well!

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We had plenty of room and we were able to cook our own family dinner. N/A

For almost 300 a night I don’t think it’s worth it to have to swim with all that mold over your head in the swimming pool area. Something has got to be done about that hazard. I stayed somewhere closer for $100 cheaper and the pool area didn’t have any mold spores all on the roof. It was very unsanitary

I am local but had to book a room due to my power being out on the hottest day of the year so far. I needed a pet-friendly hotel. My dog is afraid of tile floors and trying to get him to our room was impossible. He's over 60 pounds and I couldn't carry him over the tiles along with my luggage. Our front desk greeter graciously offered to carry my scared pup to our room, and was successful in doing so. He deposited my scared pup to the door, brushed off the abundance of dog hair that covered his shirt, gave us a great smile and went back to his duties unfazed by the spectacle of me trying to drag my poor, scared dog across the floor. Very happy with Staybridge Suites and all of the staff! The courtyard is beautiful, the common area/lounge is spacious and comfortable. The complimentary breakfasts and dinners are amazing. 10+ stars 🌟 Very pleasant stay.

The sofa bed had blood on it !! And i should have been compensated more for that

Exceptional

Bad

The staff were all friendly and polite. There were stains on the carpet and mattress. A grease spot was on the headboard. The previous person was smoking in the bedroom, and there was a bag covering the smoke detector. Also the pool area needed more ventilation and the ceiling was covered in mold.

The pool and spa were closed

The entire place is just a vibe The pool and spa were closed

Exceptional

Room smelled like urine in the living room. King sized bedroom had it's own bathroom but no hooks to hang up anything. Otherwise it was a nice place

Exceptional