Hollywood Casino at Greektown

Room was super clean and staff was very friendly. We were only in town for one night for a concert, so we didn't get to experience the fitness room.

We had a wonderful one-night stay for an event. Parking was kind of confusing if not using the valet (thanks, anxiety), but the hotel was nice and clean. Staff was wonderful. Loved our shower and the bed was comfortable.

Y

Great

convenient location.

Staff were very sweet & helpful. Good location Wall paper was all peeling up in a $677 per night suite we sported for. Jeesh Everything else was nice, staff was awesome! And no Military Discounts for our Veterans. Needs work.

Very noisy hotel!

Close to events.

Exceptional

Waited over an hour to check in for the hotel to tell me they overbooked the property.

close to venue

Close to stadium, nice safe casino and good dining. Excellent friendly staff, especially at valet.

Always love staying here!

Good

Went to the hotel earlier then check-in and let them know we had an event to go to so we would be a late check in They made a note about that When we got to the hotel later that night we were told that they had overbooked and we no longer had a room They said we had one somewhere else they just didn’t know where We were tired and the last thing we wanted was to have to walk somewhere at 1130 pm How was it with advance reservations all of a sudden we don’t have a room!

The only issue was there was a large volume of people checking in on one day due to multiple events in the area and the property wouldn't let anyone check in early- wouldn't even look up room and see if it was available. This resulted in an hour and a half wait in line to check in to the room. Also making us late to our event.

A disappointing experience for sure.

Doint plan on checking in prior to a concert ot game. The hotel prefers to have everyone wait in line for two plus hours beginning at 4pm. It’s a cluster of angry travelers camped out in the lobby. Most ridiculous set up I’ve ever seen. Better to stay at any other hotel in the area that understands why you overpaid on a Saturday to be in town. I’ve stayed at so many hotels downtown Detroit, for events. I’ve never seen such a bad set up for check in. Never again! Walk another block for a better experience.

Line of a 100+ guests waiting to check in all at once filling the lobby. The room was nice except it didn’t have any trash cans.

That is despicable. We traveled here in good faith and they took our money with no problem at all. Avoid this hotel if you need a guaranteed room. They have no problem at all stealing your room out from underneath you. ZERO STARS. AVOID AT ALL COST!!