Intown Suites Extended Stay Chicago Il - Downers Grove

I would not recommend this place. There is a lot of suspicious actively and while we stayed there there was a lady who was trying to open different rooms and we ended up calling 911 and leaving the hotel and the manager the day after called us and said it’s not a big deal and she is on “medication” manager is nice but really a fake nice one and he didn’t give our refund and he was very rude over the phone

The room and location of it was very nice and welcoming. Parts of property were dirty and had strong odors

Availability to receive packages and food orders. Peaceful location. The need to get a new stove during the stay. Fortunately it was brought in the next day.

Never again.

I left some of my items and when I asked about them I got the run around.

Ok

Great service from John

It had a bed The bed had beg bugs

Location and breakfast was great! The shower and the overall smell of tide

Clean and a friendly environment

I had a very bad experience with someone stole my clothes and shoes out of the room My clothes and shoes been stolen

There was fumes and I was intoxicated, I moved from the hotel since i would have died. Very bad

Privacy, clean room, friendly staff, housekeeping once a week . Good value. Easy parking. My room was previous smoker used. I have allergies. They have strict rules about smoking in designated areas. But someone previously didn’t adhere. I kept the window open. Machine took money for meds. I didn’t get. Twice. Deposit beware. But refunded. Whew.

It’s so great I’m still here

Upon leaving, the check in office was closed and was not sure what to do with the room key. I called the phone number posted on the door and called with a "good morning" in a nice polite manner, however the person who answered did not identify the hotel name upon answering and demeanor was rude. That was a sour note upon leaving. I was going to asked of staying another few days, but after his response I choose to go elsewhere. I was wondering why no late night staff for assistance if needed. ?

Bad