Extended Stay America Suites Columbus Tuttle

We stayed for two nights. I was surprised that the towels were not changed so we had wet towels the next day. Also the trash was not emptied daily. Again the trash can was overflowing. Room is not layed out well. If someone wants to use the bathroom late at night and turns on the light, the person sleeping facing the bathroom area gets woken up. I was expecting at least a glass or two or maybe a plate, but this is not that kind of motel. No dish soap--just a dish towel. I guess anyone staying has to bring in whatever they need to use. I use a walker and could not get it into the bathroom area due to a large dresser blocking the area near the bed. Handicap buttons to open the doors did not work. From the outside the place is nice to look at.

The room was great. Hotel in good shape. But the handicap button for the door did not work. Thankfully neither my husband or myself weren’t in a wheel chair but this did make bringing in heavy luggage a struggle. There was no cart to use. The front desk said they had one but didn’t know where it was and didn’t seem to care as we struggled in and had to make multiple trips. My husband is 85 and they watched us and didn’t make an effort to find the cart or help. I know it’s not their job but you’d think common courtesy would come into play.

Exceptional

Very good

Bad

Very good

I was glad we were only there 1 night and that the water was warm to shower. The carpets in the hallways and room was very dirty. The trash cans were overflowing. The elevator was out of order, and the towels were stained.

The carpets in the hallways and room was very dirty. The trash cans were overflowing. The elevator was out of order, and the towels were stained.

The entire place smelled like cigarettes and weed, in the rooms and in the hallway. Which is unfortunate since it is a “smoke-free” facility. That place is a Crime Stoppers paradise and an after-school special waiting to happen. What a joke.

The room stinked. The air was broken. The furniture was stained and very old. The elevator was broken. The grounds had trash everywhere.

Pleasant

This hotel is in serious need of updating and maintenance.

Not goof The place need updating cleanliness is not !! I need a refund

Very poor

Very good

Bad

Pleasant

Staff are not always available in the front desk, can't call them either. Kitchen is clean, you have to ask front desk if you need items like pots and pans, and extra bathroom tissues Air conditioning was making loud sounds Water in the bathtub going down slow. Some staff I met were nice people, and very helpful.

It would have been nice to have some mineral water.

My room and turned me My light on when I wasn’t there