Tru by Hilton Duluth Mall Area

Exceptional

Seemed new. Liked the floors and the bathroom. Breakfast wasn't the greatest.

Clean & friendly staff Construction going on around

Hotel was really nice all around. Fun lobby. Clean rooms. But MAJOR road construction project is happening right next to it. Woke up to loud contraction noise at 7am on a Saturday. I’ll stay here again, but not until the construction is done.

Exceptional

The breakfast was ok but I wouldn't tell anyone that they should stay there because the breakfast was good. We stayed a second night because of the location. I couldn't reserve the room at the front desk. Housekeeping only put clean towels in the bathroom, they didn't clean the room or make up the bed.

New hotel but already falling apart. The pool is super small. You will not get the value for the price of this hotel

cleanness, friendly staff very simple breakfast compare to the hotel price brief room facilities, no coffee machine , toothbrush, toothpaste, slippers, and moisturisers, those which are expected to be provided by a hotel at this level.

Simple clean and good amenity’s. Construction around the property.

We really enjoy staying at Tru Hotels. This one was clean and conveniently located in Duluth. Nice breakfast selections, too.

Staff very welcoming. Room was clean, well designed. Great shower.

Hotel was very clean, staff was welcoming and friendly, the only problem we encountered was we booked the single King room and were given a double Queen room not sure if that was Booking.coms fault or the hotel? we ended up keeping the Queen room. They had plenty of snacks, drinks, and free coffee available. We stayed on the third floor everyone around us were quiet no noise heard only the floor above you could hear the people walking back and forth but other than that it was quiet. The beds were comfy but the pillows weren't very good unfortunately. Hotel was located by PLENTY of restaurants and even had a awesome mall 8min away it was a great location only 10min away from Canal Park and the Aquarium which was awesome! I would return to the Tru and would recommend this place for a nice stay in Duluth! Only issue the sink drain would get clogged after a few minutes of running water. Also we had booked the single king room but we're given a double queen.

Breakfast was excellent. We were attending a wedding in town and wanted to be able to check in only 30 minutes before the "official" check in time and was told NO rooms were cleaned and ready for check in. Very frustrating and I find it very hard to believe that their cleaning staff was not able to have ANY rooms cleaned and ready from 11 am checkouts until 3:00 check in. I have never experienced a hotel that was not able to accommodate an early checkin (expecially only 30 minutes before official check in)

Liked the cleanliness, the modern look made it seem even cleaner. I liked the breakfast and having an iron and a hair dryer and the shower supplies. When we first got there the front desk guy was oddly unfriendly, but then the next day the woman that was there was great.

Was charged 4 dollars after stay on credit card, but no explanation.

Eve and night staff poor customer service morning staff attentive eve and night staff needs better customer service

eve and night staff needs better customer service

The breakfast was great! A pancake maker! There was nothing not to like.

Good

Pretty good location, clean rooms, pool was also clean. Breakfast left more to be desired, door handles were a little wonky, room was pretty small given the price.