Marriott El Paso

The check in was fast as well as the checkout, loved to be able to check out at 1 pm. The room was very clean, the toiletries are large enough on the shower, there was a hair dryer, but i didn't find or notice a extractor. The shower doors are glass sliding doors, and that makes water to go into the restroom, so just be cargo and put a towel on the floor. The A/C was working perfectly and quietly, easy to change the set temp. The room has enough storage space for a couple, there are more than enough lamps and they can be turned on/off individually to obtain your desired level of illumination. There was a privacy curtain and a blackout curtain. A coffe maker with three complimentary coffee packs, sugar, cream. But no microwave... The ice machine on the hallway was working perfectly 6th floor. The bed, was excelent too, a duvet on top, very comfortable. There were two small details, the door stopper on top of the door was hanging from one screw. The other detail, maybe partially our fault as we didn't hang the privacy sign, the maids were trying to come in, good thing a privacy lock was there blocking them from opening the door completely, and it started early, around 10am the first one we noticed, as they didn't knock.

Very clean hotel with modern rooms, pool hallways, lobby and all amenities beautiful.

They charged me for the room after I pay through Expedia and I have another charge there that I’m trying to dispute two it was an extra $300 in charges at this Marriott after I got the room through Expedia very disappointed with the extra charges

Loved the rooms story clean comfy and relaxing unfortunately no free breakfast but not to far from any food restaurant. Bar was a bit pricey but great drinks. The pool was jive just a little dirty but overall I’d go again

Everything was good with my experience

No comments

Everything great

Visiting for a concert and due to a delayed check in we were upgraded to a suite. Very friendly and helpful staff.

Very clean rooms

Excellent stay.

We stayed for a night. When we first got there we noticed the air conditioner wasn't working. They did send someone up to work on. It took about an hour or so to fix and we just had to wait it out in the room. They didn't offer to change rooms. We then ran into the problem of having no conditioner so I ran downstairs and asked for a new bottle. The guy said someone would bring it up at that point. My kid said already went swimming and needed it for their hair and no one ever brought it up. We never received any at all. The door on the room the lock was messed up so once you open the door the lock would stick out and it was so hard to open and close it because we would have to manually try to push the lock in. And the bedding had stains on the top blanket. Usually I have had no issues with Marriott hotels. This is the first one I've ever had any issues with

La primera habitación que nos asignaron nunca abrió. Ni el staff podía abrir la puerta. Luego nos dieron otra habitación que era la unica que quedaba y era para discapacitados y esa no tenía toallas para el baño. Tenía que ir a pedirlas. En Expedia esta la opción si queremos desayuno pero el hotel nos da solo 1 desayuno por reservaron. Si vas por 3 noches solo te dan 1 desayuno para 1 persona aunque pagas para todos los dias.

Room was clean and staff was very helpful and friendly. Parking was very easy and good access to restaurants. The food at the restaurant was good for breakfast. Hotel in general didn't look well maintained to the level of Marriot.

Signs indicate rooms confused due to not labeled properly, l have to ask employee to find my room. Which l was at the first floor but lobby didn't say a word or explain where is the hallway leading to my room. I didn't know or l didn't check correctly why did l get a charge for $50.00 dollars, l am assuming hotel fee? I should get a better hotel costing me, over $200.00 dollars in price range for a basic room. Outdoor pool was dirty. Towel hanger from inside the bathroom door fall when l hang the towel. No free breakfast. Like l say l could find a way better hotel than Marriott price l pay. Otherwise ok if you want a comfortable bed, clean but way smal room.

We had a clean room and staff was helpful. Not a lot of noise during the night. Our stay was great!

Wonderful stay, staff and cleanliness was great! Would definitely stay again

High prices for Active Duty military personnel

Great

Nice over all we enjoyed our stay. Only bad thing was house keepers were so loud Sunday morning it made it impossible to sleep in before long drive home. Yelling across the hallway to eachother and slamming doors

Clean room