Comfort Suites Elkridge Columbia Gateway

Clean room Breakfast not adequate Good parking and wifi

Staff was not very friendly upon arrival. The room that was originally assigned was not properly cleaned and bed was unmade.

Staff are awesome Nothing, I like everything

Tommy was clean but there is no light on the entry way . Too dark . Bedroom area was fine , good refrigerator, microwave and there are many places to sit

All of our issues came the first night. We booked for 3 people, a king sized bed and a pull out. There were no linens for the pull out. It took 4 trips to the front desk to get the required linens, and eventually gave up calling what we had “good enough”. The sofa bed was wrapped in plastic making it a hot, uncomfortable sleep for our son. The lights on either side of the king size bed kept flickering and the power ports connected to the nightstand were hit and miss on connectivity. Eventually we realized the bed was not connected to the wall and pulled it out. The lights/nightstands were plugged in with an extension cord that had the 3rd prong (ground?) cut off- in other words, the wall plug was set up for 2 prongs, the extension cord had 3 prongs so they cut one off. We unplugged the cords and used other outlets in the room. Randomly, no one could tell us if we could charge items from the “shop” (soda, snacks, basic meds) to the room or not. Some at the front desk charged to the room, others said they could only take cash or card. Overall, strange experience and we will not be staying at this chain again.

We had blood on our sheets and were told at the front desk that she could not get any linens until the morning. Staff is useless and rude. This was at 8pm at night. She was also unable to change our room because she said “I just can’t”. Worst place I have ever stayed. This place should be shut down!

Parking was very limited due to construction

Check in was easy. Dirty facility, smelled like mildew in hallways, poor inside and outside lighting.

I only spent one night, but the experience was enjoyable. The staff was friendly and helpful. The room was clean and comfortable. The breakfast was tasty.

The bed was comfortable it had a microwave and a refrigerator. Well are bathroom door could not shut due to how poorly put together or the wood must have swelled up. They never cleaned are room we were unaware we had to request a clean up 24hrs prior.

Reviews online could make someone miss out on a good stay. The rooms were clean, staff very courteous and helpful. I seldom go for breakfast but my kids enjoyed it. There is abundant parking.

Very clean and staff were helpful No water dispensers and breakfast food is subpar

Location, food, & comfort. Pool being under reconstruction so very disappointed as it was the only hotel with an inside pool near the arena.

Manager was uncaring when we were checking out. So glad I know I’ll never stay at this dump again. Two stars only because bed was comfortable and breakfast was decent.

The hotel was clean. The problem with the hotel was is all the activity that was going on the outside and inside I mean, if you want to get crack or ****, it was definitely offered. I won’t stay there again.

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The accommodations were spacious, the young lady at the front desk was very pleasant. It was a very comfortable nights stay. Would stay here again.

This is the second time we stay at this Comfort inn, and I would stay there on our next visit. The staff was extremely helpful.

I stayed here for an overnight trip in May 2026