Sleep Inn Columbia Gateway

Broken vents on AC unit. Carpet in hallway stained and part cut out.

A nice clean place with fresh breakfast

Kept knocking on my door for cleaning despite working a 12 hour shift, lack of communication. You can hear your neighbors...loud and clear. Also hot water doesn't last long.

It was good

Service affordable great staff and owner Nothing

Room was clean the place could use new curtains and furniture. However it was tidy staff was friendly and helpful

The room was good and comfortable. The complimentary breakfast enhanced my experience. My first experience was pleasant. Therefore, no comment at the moment.

Clean. The breakfast was not it.

Very comfortable beds, clean, convenient to the interstate & to restaurants/delivery. They tried to cancel me about 10 days before our reservation saying not all rooms would be available. I complained so they said they would find us something. Then they called the day before to see if we still were coming. We were uncertain until the moment we checked in if we had reservations.

Clean room and lobby. Friendly staff

It was good!!

Very rude front desk staff but simple and clean accommodations.

I would rate this hotel as "average". Room was very clean but bathtub had been scrubbed to the point of being worn out down to the metal in a rather big area. The rest of the bathroom had been modernized, but not the bathtub for some reason. The bed was comfortable but the pillows on the King-size bed consisted of 4 very small pillows instead of 2 standard pillows--very unusual. The air freshening system throughout the motel was much too strong with a very strong perfumed scent. The breakfast was fine-- standard offerings for a hotel of this level. The breakfast area was clean and well-stocked. Staff was friendly. The key card did not work properly to open the door to the room, but the front desk attendant came up to the room with us to check it out and open the door. Overall, a good stay but with some quirks.

Clean, affordable, and was close to plenty of food and gas stations

Nice staff. Good parking lot. The room also was ok

The bed was somewhat comfortable shower had good pressure and was clean.. the cleaning staff was very nice Pillows were not normal size kinda like throw pillows for decor.. my key kept deactivated and I had to get new keys 5 TIMES! Tv was old , remote was ineffective and couldn’t hear the tv over the noise from the AC under the window.. location was in the hood.. I was by myself but if my family was there it felt unsafe! No place to purchase a water because coin machines were empty..it looked like anyone could walk in off the street that wanted to.there was an old corded phone that wasn’t even hooked up

The property had a weird smell. Every night I got a very strong smell of cigarette from the washroom which makes me think that their venting system has some problem. The staff weren’t courteous at all. They initially assigned me a wrong room and when I went into the room, there was a person inside already. When I told them about it, they didn't say anything and gave me another room, as if it was a normal incident.

Staff was extremely rude and I canceled my reservation