Graduate by Hilton Eugene

A little pricy for what you get. Carpets needs TLC in the rooms . Boutique ish hotel with fun decor . Well maintained pool. Nice staff

Fun property

Great location, staff was very friendly and knowledgeable. Valet was amazing specially Gage he did a great job in anticipating our needs we told him we were going to be in and out throughout our stay and he always had our car ready. Bar staff was amazing given how busy they were they did their best to accommodate everyone. Had a great stay rooms were spacious and clean we had a great view from our room. Definitely will be staying there again.

Superb

Exceptional

Fun, friendly atmosphere. Coffee, breakfast, bar, and restaurant were conveniently located, and gave us what we needed

Such an amazing place. Delicious food! Fantastic staff!

Lots of broken things in the room, the bathroom drain cover, the fire sprinkler, the back of the couch lamination, and terrible positioning of the a/c. Plus. The view from our room was a concrete roof, immediately. Not worth the price.

Pretty overpriced for what it was. Plumbing was iffy, wallpaper was falling off the walls, the sensors for the front entrance were glitchy, my room/elevator key didn’t work, and the staff overall seemed very young/inexperienced. Surprised because this is supposed to be one of the “nicer” hotels in town.

A great place to rest our heads.

Bad

Parking passes were difficult for many people ahead of us.

Great location.

Great

It's an all around great hotel, but the staff is fantastic!

Location. Next to Hult Center. Nice rooms. Big spaces. Love the decor. We are 75. Mobile. However the shower did not have a grab bar. It was sketchy to get into shower.

Very good

I chose this hotel while staying in Eugene for my student’s UO IntroDUCKtion. It was definitely more spendy than other hotel recommendations for the area. Due to a college meet-up at the hotel that evening, I elected to stay here for the convenience factor. Upon check-in, the front desk staff was not very friendly, nor helpful. I wasn’t told about any hotel amenities, breakfast times, or anything other than where the elevator could be found (which I inquired about). The restaurant was very busy that evening, which I understood because of the scheduled UO meeting. Sadly, my food was delivered after more than an hour and a half of waiting. It was cold and I took two bites before tossing it. Drinks took 30 mins or more to receive and they lost, then forgot about my order to begin with. Overall, the hotel didn’t plan for appropriate staffing of the event, it seems. The hotel room itself was decorated intentionally, which I appreciated. The bed was a little hard for my liking. Overall, I will probably try another hotel next time I stay in Eugene. I was let down, considering how excited I was to stay here and see Eugene before my student relocated this fall.

Theme Location Cleanliness Staff The thermostat wasn’t working correctly in our room, which was frustrating because you can’t open windows and it was uncomfortable. Hair dryer didn’t work. And the lighting next to one of the beds was subpar for reading.

Location Cleanliness Staff The thermostat wasn’t working correctly in our room, which was frustrating because you can’t open windows and it was uncomfortable. Hair dryer didn’t work. And the lighting next to one of the beds was subpar for reading.