Home2 Suites by Hilton Eugene Downtown University Area

Carpets could be replaced in hallways, lots of stains. It was a nice stay.

Nothing specific Firstly, I have an autoimmune condition that changed my appearance, so the front desk agent didn't accept my check-in. In my opinion, agent must have been a little more polite. As I was telling her that I have an autoimmune condition that changed my appearance, the agent should have given me options on how to proceed with check-in and suggested to figure out another hotel which was little rude and it was already late at night with my kids and wife waiting outside. The agent was a little rude in stating that I might be using someone's identity or something when i started sharing photos. When it comes to the room, the beds were not so great, and the bathroom door lock was not properly locking. Pillows were very soft. Lastly, and most importantly, we wanted to check out early by 6 AM, but we were delayed because the water was extremely hot, and even with the cold option, the water was so hot that my wife's back and arms got burned. When we called housekeeping, they said that they couldn't fix it at that time. So we had to leave the water running for approximately 30 minutes to cool down.

Stained carpets in the hallways and room. Vomit in several places in the parking lot. For the cost and the Hilton name, was extremely dissatisfied and would never stay here again.

Paying for patking

Perfect location! Staff super friendly and facility was clean. Paying extra for parking

No digital or physical key cards available. Had to have my more opened by staff my whole stay. Very inconvenient.

I will be looking for an Air BNB on my next stay. Vincent Jones.... Houston, Texas

We booked here for the pool and it was closed. Disappointed kiddos.

The location was very peace and quiet. Of course the room was very organize and clean. The hotel seems to attract a lot of college students due to its location near the campus. Unfortunately, this resulted in significant noise disturbances, which continued well past midnight during our stay.

Front desk was clueless

It was warm and cozy. Loved the rooms had tons of storage. I came for a nursing conference so came with lots of stuff. Plus the small kitchen was a huge plus. Comfy beds? Nice linens. Sweet pool! Overall great!

Breakfast wasn’t great. I have celiac and it didn’t really accommodate to those needs.

This place was great! We had a microwave and a full size fridge and freezer! Very open! And CLEAN! great price for all of the amenities!

It was a great location Having to pay for parking

I have stayed here many times.

With in walking distance of great restaurants, breweries, cafes and of course Voodoo Donuts. No complaints

Yes

All of the staff were very friendly throughout our stay. I didn’t take advantage of the breakfast much since I’m pretty picky when it comes to breakfast foods, but they did offer a good variety of options, and everything looked well put together. One of the highlights for us was the laundry service. Having access to two washers and two dryers at no additional cost was such a convenient and thoughtful amenity, especially for a longer stay like ours. The only downside for me was the parking. Considering the amount already spent on the hotel, having to pay extra for parking felt a bit excessive. For our 7-day stay, parking came out to $108, which added up quickly. Overall, we had a great stay and would definitely consider coming back!

The staff was awesome as well. Would recommend and stay here again.

Good beeakfast.