Hilton Garden Inn Indianapolis Northeast/Fishers

The day staff was excellent, professional, friendly and responsive to my needs. The lobby area was well kept. I had to remain in my room during the morning due to some work I was doing. I left the cleaning staff know they could clean the room a little later. They never bothered to return. No trash emptied, no dirty towels removed and the bed remained undone. Also, the night crew let the trash can in the lobby area get to full and no one bothered to empty it. The overnight crew just did not appear to be as conscientious as the day crew.

Good

Location was good. The tv channels wouldn’t come in.

I already sent rating information for the worst Hilton I have ever stayed within. Living on towels from the shower to the bedroom, to prevent slipping on the floor was very bad. Ironically, after I had gone to get 7 towels to lay out (the staff member from the front desk followed me to see what was wrong) across the floor, later I went by the front desk and a couple was telling the person they did not have HOT water! The wife asked if I had that, which I did. I had a drain that was not working properly.

It was a good stay

Exceptional

Exceptional

Concierge was wonderful.

Clean room

The staff was absolutely fantastic and overwhelmingly helpful

We really were only there to sleep. Super quiet at night.

Superb

Room was clean, front desk staff was excellent and property was very well maintained!!!

Superb

Hotel was nice and clean. Location was convenient. Room was a nice size and quiet. Checking in and out was easy.

I liked that they were professional and personable, even though they had just spent 6 hours with their systems down nationwide.

Friendly staff and good location! It's a short drive from the airport!

Spent just one night because it's so close and convenient to the airport. Had everything needed for a pleasant evening. We ate and had a cocktail at the bar/restaurant and were pleasantly surprised at how good the food was. We will book again.

Breakfast was good, the staff at breakfast were very attentive and helpful. Room was clean and smelled fresh especially the linen. The only issue was the lighting in the room and especially the bathroom was dull. Otherwise it was a great stay

Clean room, friendly staff, close to restaurants, shopping. Property was clean inside and out!