Hyatt House Indianapolis / Fishers

Spacious. Accommodating. Kid Friendly.

It’s a okay place to stay for couple of time don’t rely on the good breakfast though and you have purchase water bottles too

It was like a brand new establishment

The room was great. Clean. Modern. Very comfortable. We ate dinner there and breakfast. Dinner was really good, try the Brussels sprouts!! Breakfast was pretty standard hotel breakfast, but it was better than average. Would certainly stay there again next time I am in town.

Exceptional

The location is near walkable restaurants and shopping. It is very close to IKEA and Top Golf. Wonderful area!

I liked having a separate area for the kids to sleep. Also, the bathroom being attached to the king bed so we didn’t wake up the kids to use the bathroom during the night There was hair in the freezer compartment of the refrigerator. Also, no makeup wipe

Loved everything about this hotel, will definitely stay there again.

Location is convenient and our room had a kitchenette and that was sooo helpful. The view was parking lot. Nothing they can do about it just a little boring. They also don’t have food network?!

Exceptional

Clean, comfortable, quiet. No clunky air conditioning unit. It felt like a home. This was one of my best hotel stays EVER! Breakfast was also wonderful.

Good

Nice room size and maintained property

Did not eat there had coffee in the room. Very strong I asked for a handicap accessible room and I do not believe I got one I made due

Our room smelled like urine and cigarettes. It was marked as a non smoking room as well. There were dishes left in the dishwasher not put away. The bed was slightly wet feeling like the humidity from the outside made it into our room somehow. The king bed was very loud and creeky while moving around in it. The carpet looked like it had not been vacuumed in quite a while. The hideaway bed from the couch support rods were loose and falling apart significantly. Needed replaced. The coffee at breakfast time literally tasted like water.

Exceptional

Convenience of the location to work; and the restaurants nearby. For the 2nd time that I've stayed with you this year, the (auto) blind in the room was faulty. When I called the staff member for assistance - she mentioned someone from maintenance would be coming to the room to fix it. 30 minutes later I called, as no one had arrived. This time she said the batteries for the auto blinds were on backorder & nothing else could be done. Not sure how she would know that was actually the problem without investigating it further - but she jumped to a conclusion & left it at that. Then the tv wasn't allowing me to select channels. Again when I spoke to another staff member the next day, his solution was to give me an 800 number to call! Why am I paying full price for a room that has a faulty blind & tv? Top that off with your team members who are not prepared to help your guests. Their approach is to pass it off to someone else or come up with an excuse, so that they don't have to help solve the problem. Very disappointing!

Exceptional

Exceptional

The location was great, as we went to the Fishers event center for concerts. The hotel seemed pretty new and was clean. The facilities were all very nice. The room I booked was unavailable. Apparently, no emails or texts were sent but they tried to call. I got stuck in a room that was not preferred. I called twice and had to go down to the front desk to get an extra comforter. The pull out bed was incredibly uncomfortable, which we had to use since we didn't get the room we wanted. We booked a double bed room and got a single king. The person at the front desk said he could put in for a credit or something, like I had to ask him to do this when it should be an automatic process.