Coconut Bay Resort

Pool area and reception staff No issues

Close to the beach, Nice size pool. Walking distance to bar and restaurant's, Nice and clean. Everything was fine, A little dated perhaps? But really splitting hairs! More than adequate, would stay again.

Check out was at 10:00 a.m. and I asked for 10:30 and they said no

Recent remodel, place was in great shape and had everything you needed. Great staff. Super clean, really comfortable bed. Great pool and hot tub. The hot tub was actually hot. The pool was a great temp and the edeep and was a little over 6' which is nice for me because I'm a little over 6'. Cant say enough good things about staff and unit and pool area. but ther were a few small problems that kept it from a perfect score. We used booking.com just after the holtel office hours and it doesn't work righ for them on their end and we didnt have room to check into. By chance a staff member, Billy was walking by and took care of it immdiatly and made a room for us. He was expedient and outstanding. He got us in a room and had us sort it out in the morning. Smart and eficient call. However, the unit we got had limited cooling going on. Yes it was a hot summer day but he AC had been on max all day with no one there and it was still quite warm in the evening. It cooled down enough later that evening and into the morning but mid day in there would be sweaty. I think that ac unit just needs a tune up. Other than that, the place is great. I told Ella and Billy about the AC in the morning and they put in a work order on it right then. So if the AC in 303 if fixed, its a great spot.

Excellent facilities Nothing

The apartment is huge and has a lovely feel to it. The aircon in the apartment needs to be upgraded.

Pool is decent and the view was really good. Staff is very kind and helpful. There is a 7-11 really close to the hotel. No gym. Not much to do around, it's around 30-40 minutes walk to the main street of bars and clubs.

We stayed in room 504. This property exceeded our expectations. We were celebrating my 50th birthday. There was nothing I did not like. All was well

Lovely little resort, great location close to the beach. Very spacious rooms

Receptionist staff was really nice! Early check in was granted! Spacious and clean rooms. Worth for the money!

Great location, quiet. Very comfy beds All was nice nothing to complain about

Location was perfect! Nothing

I loved how dedicated the staff was to keeping the premises clean. My room had a lovely view and the room itself was impeccable. Nothing

Big, clean and comfortable Nothing

The facilities are excellent, with all the amenities one could need to spend a few relaxing days. The accommodation staff was always friendly and willing to help us with our questions. Everything was very clean and tidy. Fantastic!!! I didn’t find anything negative.

good location, close to the beach. Spacious and clean room and hot tub was nice we stayed on the 3rd floor, and unfortunately the elevator was not working

Staff was very friendly and accommodating. Unfortunately, some homeless people near 7 11.

Very clean. Comfy bed. Close to the beach. Super friendly staff. Definitely recommend. Don’t have anything negative to say.

Lovely spacious 2 bed apartment for 5 of us. Stayed one night pre cruise. Loved that the bedrooms overlooked the moored yachts. Nothing

It was an amazing experience , staff was great definitely will be back.