Royal Palms Resort & Spa

The room was not taken care of. The door had a hole in the bathroom, the bathroom rack was rusted to the point of not being able to use the towels, and it was just overall dodgy looking. The AC was great, but that is the only thing I can state was good.,

Nicolas at the front desk was amazing!

Staff was so pleasant, beautiful rooms and pools

The upkeep on this property is nil to none. Only good thing was the location. Things were broken and/or hanging on by a thread. The pics must have been taken at fresher point in renovation. The water was discolored, no countertop space, no robe hooks, no where to put anything in the bathroom. The mirror, towel rack, closet rod and air thermostat were all placed at heights for a 6 foot tall person. Outlets and light fixtures were loose from the wall… I could go on and on

Location, Room Size, comfortable bed, great facilities with pool etc... No lift - had to carry suitacses up and down the stairs. Bathroom could be done with being upgraded.

Room was ok, pools were good and great location.

The staff was very kind and friendly. At check in they gave us instructions and all the data to go out and even coupons for restaurants. The room was clean and tidy. The hotel is simple but very nice and well maintained. I would go back! The neighborhood is quiet, very close to the beach and really nice

Great spot. Right across from the beach. Clean, spacious, and the staff are so friendly. Would definitely stay here again

On line it describes a nice open bar with music, food, and good vibes however there was no bar or music. We walked a few blocks to dinner and a nice pub. Staff and parking were great. The room was large, cool, and clean. Nothing fancy, just a typical beach hotel.

Quiet, room was big and the bed was soft and comfortable. Clean as well. The onsite bar at pool wasn’t open.

Easy check in with helpful staff. Would definitely use this place again.

There was an issue with our room window, the team were really helpful and instantly moved us to another room. Great team and very helpful

Staff are so helpful. Really friendly. Very comfy beds a d pillows. Hot shower. Nothing

The Staff was amazing, and the room was super clean. Love this hotel, and I will return.

Amazing staff and room was super clean and the hotel in general very clean. I would definitely recommend and return.

And to have an ATM machine inside the office when there wasn’t anyone in it at times during the day. There is no food served at the property despite what the picture shows.

Our keys did not work on two different occasions so we had to go back to the front desk for new keys. We were charged for parking when another group we heard were told parking was free. Front desk is unprofessional. We asked to speak to the manager and still have not heard from him. Will not stay again or recommend this place.

Not close to anywhere to eat. Ended up using Door Dash. Nice people and nice hotel, very slow not even the pool bar was open.

very clean will stay there Again

Good location. Comfortable room. Pool bar was closed despite being advertised and showing as open. Front office was often locked during the day.