Clarion Pointe Franklin - Nashville Area

I would stay there again.

Great staff! Friendly and cheerful. Breakfast choices were slim...literally all carbs and no protein and that made it difficult to take advantage of free breakfast as a diabetic. The room was clean, bed was comfy, pillows were very worn out but still managed to be more comfortable than expected. Air worked well. Very outdated hotel though...the TV"s had no streaming capability to connect to your netflix Hulu, etc...stuck with cable and commercials. The hotel itself needed an update and was very humid and hot in the lobby, hallways, elevator, etc, The smell of the hotel was not good...dingy and mildewy. Same rith the room smell. I had to put air freshener. The tub had chips ever in the ceramic. Overall I would not choose to stay here again,bbut if you are on a cheap budget, this is decent and there is far worse than this place. I honestly think that if it got a facelift and new carpeting and new paint, it would feel way way more inviting and a place that somebody would want to stay.

I wouldn't stay here again. Booked for 2 nights just stayed 1. Canceled the 2nd day. Black mold in the shower, whole hotel smelled, beds were very uncomfortable.

Shower was pretty bad. Needs repairs

The place is nice and quiet and clean wonderful people and

Great place for small family, definitely returning.

Just ok. Clean, but that was about it. Bed way too soft and uncomfortable.

Everything was great. Staff was great. Pool was great

It’s wasn’t comfortable.

All at a good price for the area.

Clean comfortable toom

This place is good for an overnight stay. The staff was very friendly and helpful. The pool was nice our granddaughter enjoyed swimming in it. The breakfast was very limited to all carb options: cereal, waffles, sugared yogurt.

Room was not clean, it smelled of wet laundry that sat out for a few days. The carpet had some stains which made me not want to ever be barefoot in the room and the shower had mold. The bed was pretty comfortable.

It smelled musty and the place just felt dirty. The breakfast was minimal and they ran out of coffee and orange juice. We had to wait for several minutes to check in - no one was at the front desk. There was no way to alert staff we had arrived. Finally several staff left a private room all at the same time. The gym felt run down and dirty.

Front desk was SUPER kind and the room was pretty good as well. The breakfast was pretty limited w just cereal, waffles and yogurt but overall not a bad place

Basic hotel stay reflective of the pricing. But it was clean, the staff was nice and helpful, and we had no issues at all. We had our dog with us and it was quiet enough that she wasn't bothered. We didn't use the pool but it looked clean and useful. Breakfast ended earlier than expected so we missed that. Not too fancy but no complaints!

The staff in the lobby was very accommodating. They let us check in late, and check out an hour later than usual. They were very helpful and polite people

Clean

Everything was wonderful. We would definitely stay there again

Everything was horrible about this place. Active mold in the bathrooms terrible smell all around. Bad customer service. Elevators wernt working properly. Non working refrigerators. Splattered unknown liquids on the walls. As soon as we noticed the poor cleaning and active mold in rooms, we got a hold of staff and requested a full refund and ended up booked a different hotel reservation elsewhere. If I can give zero stars I would. We were traveling with small kids so all this was so inconvenient. Their pictures on expedia are tremendously deceiving. Terrible terrible experience.