Comfort Inn Franklin Highway 96

No air in our rooms.

All good

Was very disappointed ... not at all what I expected of the Comfort Inn,

Stayed here several times, always greeted with a smile. Staff is very friendly and willing to help when they can. Great breakfast, clean rooms. Always make a point to reserve here when I stay in Franklin!

Hard bed, worn out and nasty pillows. Pool not available. Dirty towels. Coffee poor. Cereal selection poor.

Clean room, free breakfast, helpful staff

The air in our first room was very cold and couldn’t be adjusted, so they moved us to another room in which the air was blowing on the coldest setting, but wasn’t enough to cool the room. The air units in the rooms need to be fixed and maintained, especially for hot summers.

Smell of smoke was not good and the property did not seem very clean. The worker at the front desk was very nice though.

A

Room could use some updating but overall was pretty clean. We checked in around 10:30 PM and realized we didn’t have any towels or washcloths. Front desk lady was able to get us some. Otherwise, it was good for the money! We weren’t looking for upgraded and fancy so it was good for us!

This hotel needs help.

Practical location. Polite reception staff. Room was clean but smelt musky/smoky. To open/close the door we had to lift the door up. The hotel needs renovations. Very basic. Comfortable bed. Free parking.

The hotel was not the cleanest. The breakfast was a joke. Hardly anything to choose from. The bedding had holes all in it.

There was a wide selection of breakfast items so even a picky eater could find something to their liking. The beds and pillows were very comfortable and the staff friendly.

The gentleman behind the counter went out of his way to help us. Great customer service!!!

Up upgraded room all pics were the renovated..I got the scariest room at the top floor at the end of a hall. Construction was on the floor smell was potent, dirty and loud and I had to walk through it to get to the room. Room vanity lights x4 out of them 1 didnt work, others were different Blood on parts of 2 walls Mold in the ceiling coming out of vent black Hairdryer fellnoff the wall hanging Door was broken Open closet that had an awful smell Tv was not working properly Bedding stained We complained on why im paying more for a run down room so they changed it but as we grabbed our stuff a roach was running across the bed Bip im discusseted So back to the front desk to be greated with a bad attitude manager

Under construction, paint products justcsetting around, stunk, plastic covering up and down the hallways, rooms dirty, drywall busted and exposed.

Just like being at home, we had an issue with our room. We were switched without question. No problem. Beds are comfortable. Great water pressure overall very quiet, peaceful . And the breakfast was exceptional hot breakfast egg sausage multiple different types of muffins and bagels, toast cereals milk, juice, coffee. You’re your staff is very very friendly. You need anything they’ll get it for you. Highly recommend. I wish I could remember the ladies name who was working the night that I checked in. She was amazing. Can’t really think of anything that I would say I didn’t like

The property was fine. It was clean and the staff were ok. I was charged a $50 hold and they kept the money even though I literally just slept there. The room was exactly the way I found it when I left.

Dirty, shower sprayed water everywhere when I told the staff she said “ doesn’t surprise me”… gross place would not stay there again