Sleep Inn Franklin - Cool Springs

The property was okay. I didn’t like the area. It was very small as well.

The value Bathroom was really small a d the beds were were too firm

Room appeared newly remodeled. Beds comfortable. Good location.

It was clean. No Internet.

Location Halls & stairwells needed vacuuming.

The property was able to work with me to allow me to check in even though I talked to another hotel in the area but booked at this location without being able to cancel. They made it work and I appreciate that. Convenient

The breakfast was good. While I probably would not have gotten in the pool our grandchildren was at another hotel had they been with us it would have been very disappointing.

Room pleasant, good value. Just needed a clean place to sleep and go on down the road. Ecpected basics - got just that. Saved a few dollars Just a little more variety for continental bkfst.

Check in was easy room was clean it was a nice stay

No ac or hot water. No one at front desk. I di not recommend anyone to stay there

Everything was refreshed everyday and the temperature in the room was nice without being loud (some a/c units are loud and mine was not). I was also concerned about being RIGHT NEXT to the elevator but I could not hear it operate so that was great. Everyone was friendly and things were clean. They cleaned my room daily, but there was something that felt like "film" on the flooring (not the carpet) if I was barefoot. Other than that, I have no issues at all. It is a nice place to stay and I will consider it for my next time (in January)

Room was clean Pillows were very soft too soft and very uncomfortable and I woke up the next morning to realize my shower wasn’t working so I did not get to take a shower and I tried to inform staff that morning and the lady said that no manager was there and would be there by 9:00 I then called and asked for a manager and I explained that my shower wasn’t morning and I didn’t get to shower before I went to work, he then replied no manager is here today and would be back tomorrow. I think he was lying bc he didn’t want to deal with me asking for a partial refund. So it ended up being a bad stay.

Breakfast was fine. Usual fare for this type of Hotel. They allow pets so the cleaner/disinfectant they use left an odor in the lobby. Picky, I know.

Clean and comfortable

Convenient location. Clean hotel Nothing to complain about

Very clean and updated lobby and room. Very nice atmosphere. And excellent price.

Clean, easy access, value, beds very comfortable There wasn’t anything we didn’t like but when we were eating breakfast, one of the guests was on Zoom and the desk person was on a call that was on speaker and loud. Was not a very relaxing breakfast.

The location was very convenient for traveling to my event. The room smelled strongly of cleaning products upon arrival.

Location was good. The beds were not great but worked for a quick overnight.