Homewood Suites by Hilton Nashville Franklin Cool Springs

It is a nice spacious. place it is under a remodel but we love staying there.

Clean rooms. Would stay here again.

Was a very good stay. Lots of construction and they still did a good job

The place was clean. One of the few in the Franklin area that my family of 6 can all stay in one room. The beds were my only problem. I know beds are a catch 22, these did my back no favors. The rooms were clean, large and the kitchenette had plenty to work with for small meals. The indoor pool was small, but plenty for two families to share. Breakfast was good- all the normal hot, bready and cold options: eggs, bacon, sausage gravy, biscuits, waffle maker, fruit, yogurt bar, bagels and such. A great stay at a good price! Will be back.

The breakfast was great and the room was clean and super spacious.

Our room was missing soap - liquid and bar - in the bath and kitchen. We obviously could have called the desk, but made do with a bar we had in our bag. The breakfast options weren’t as good as other stays we’ve had with homewood, but we managed to feed our family of six. Entry to the hotel parking lot is an issue. The road from the highway is divided and a left into the lot is impossible. U turns are forbidden at the light. You’ll need to wind around to get into this one. It’s a substantial inconvenience.

Exceptional

it was under construction but still provided everything

We enjoyed the spacious room and it was conveniently located. The breakfast was decent and had some variety. Although the room was clean and had no odor I realized that my pet dander allergies were really being triggered. Upon asking I found out that they don’t have pet designated rooms. If you have a severe allergies to cats and/or dogs this is not the place for you. If you don’t it’s a reasonably priced option.

For $255 for one night, we had pieces of the ceiling in the bathroom falling on us due to water damage.

Very good breakfast. A quiet stay as long as your room is not by the road.

Overall a good experience. However, the renovation is making a review difficult. Some of the cleanliness issues are because of this ongoing process. Pool was good, fitness center was good, breakfast was good. No issues other than the first room had an odd smell but moved us to a new room and we had no other issues that were not renovation related.

Nothing

The only problem i had was I wanted to know where a good place to eat was. He handed me a paper with restaurants on it but said him and noone else that worked there ate at them. So he couldn't help me out with that. It was a list of about 25 rest.

Not well stocked. Missing dish sponge, pan, pot cover, small pot not there but cover there. Dish soap half full. No time to keep asking for supplies. Upon check in water wasn't given then when asked for water was told have to buy. Pls just leave 2 complimentary waters in room.

Location and breakfast was great. Lobby clean and nice. Room could use extra cleaning of floor and pls stock extra paper towel and dish soap when half full. Also pls make sure theres covers to pots and the pan is in every room. Not well stocked. Missing dish sponge, pan, pot cover, small pot not there but cover there. Dish soap half full. No time to keep asking for supplies. Upon check in water wasn't given then when asked for water was told have to buy. Pls just leave 2 complimentary waters in room.

Exceptional

Great stay

We had nice stay

I stayed in an assessable room. I understand that the room may be scuffed a little from wheelchairs, but regular chairs and curtains should not be stained. The shower area had either black mold or something all around the inside base. Bed was comfortable.