Residence Inn by Marriott Frederick

Hotel and staff are both amazing!

Small bed.

Front desk staff was friendly and helpful. Loved the amenities and great location.

The parking lot was littered with trash. The noise in the parking lot was loud in the middle of the night. The shower in the room partially operated with half the water coming out of the spicket and half out the shower head.

This was such a great place with friendly staff. The rooms are clean and the hotel is near so much food and shopping places.

Room was great size. It was nice having a kitchen.

Great stay

We paid for a 2 bedroom. We walked into the room and had to immediately leave it. It smelled like either pee or cat litter. Lady at front desk gave us a studio room for the night because there were no 2 bedrooms available. Manager Kim was very apologetic. The next day gave us the presidential suite and extra membership points. Everything worked out.

Pet friendly

Yes

It was great! The staff were very courteous, and I realized that I had lost my driver’s license the last day after ai checked out. Emily, a front desk receptionist, was extremely helpful in ensuring that housekeeping looked for it and, although my license was not found in the hotel, she followed through and called me after housekeeping searched my room and let me know that it had not been found. She was very thorough, and I was very grateful that the staff was very polite and helpful! I also needed help printing something out on the computers, and another front desk receptionist (Anna?) ensured I got everything printed the way I needed. I would definitely stay here. The room was clean, there are areas for pet/service animal relief, a gym, good breakfast, and polite breakfast staff 😄

Nothing Both Booking.com and Residence Inn were both unsatisfactory, to resolving my need to modify my reservation for two whole days before my my initial stay date. I will not be using either services in any capacity going forward. Booking.com claims that modifications have to be done through the hotel. And the hotel says that they can't make any modifications without the permission of Booking.com. Meanwhile Booking.com makes it extremely hard to even reach anyone for customer service. Its a complete racket. Neither will get me as a customer again.

We had a room on the first floor behind the kitchen. Everything was okay with the room until morning and other rooms using facilities backed up not only in the shower while showering but the toilet was overflowing nonstop. Once realized, there was no way to exit the shower without stepping in the toilet overflow which by now had continued into the hallway carpet and closet area. While staff and eventually the manager listened to us as we ran our belongings to the car and explained the toilet bowl was pouring nonstop, nobody actually went to the room and it didn't seem to surprise them. They showed me a paper saying they refunded the room which I have not received credit for as of 2/27 and they promised a $50 check to be mailed to cover clothing lost in the incident which also is not received as of this date.

Kudos to the interior designer. I loved the patterns and textures design. As a watercolor artist I enjoyed the time to visit old town Frederick and to paint my thoughts here.

Overnight stay on Christmas Eve with my boys so we could attend the movies at the Regal Theater in the plaza across the street. It was very convenient, clean and comfortable, I just wish there were better options for the breakfast.

The hotel was cold in the breakfast area. The decafe coffee was room temperature every day. The pool room was cold and water temperature was not warm enough to attempt to swim.

Needs work. Touch up paint doesn’t match. There’s no Hot Tub as listed on website. Pool room is freezing/ breezy. Could use better couches since they are for sleeping.

Clean, comfortable.

The room was nice and roomy and we love the fireplace! Everything was mostly clean, but there's definitely some normal wear and tear that comes with a hotel that's been there awhile. The staff was fantastic!! And the breakfast was delicious. Sad the pool was closed but we enjoyed the close proximity to downtown Frederick and the myriad of restaurants and shops there, as well as right across the street in Westview.

Clean quiet close to shopping areas I like everything