Motel 6 Fremont, CA - North

I had a great stay there will be back there soon

People walking around all night heard constant knocking on the doors next to me all night

Had to leave at 1 am in the middle of the night as. cockroaches were crawling on my son! Had to sleep in the car because no other motels do check in after midnight! THE COCKROACHES!! Didn’t see much when we got there but the room was crawling with them by night.

The two gentlemen that was working when I checked in so late, were nice to me. Well the place reeked of cigarettes and people left so much trash outside their doors.

I did not like anything about this motel homeless people live there when all the rooms do not get booked the TV screen had lines. couldn't see half of the screen I didn't get the bed I asked for it was supposed to be a queen it was a full and only half of the lights worked

Poor

Is good

Muy mala la atención del personal

I stayed 23 days there and the staff was wonderful. But there was no fridge or microwave in the room and I do hate to say this but there needs to new washers in the property. It doesn't clean the clothes at all. I put them in and it didn't clean them. I was so 😞😳. I had paid for extra for supercharged cleaning of 4.25. I did not know this but another resident there mentioned that the water in the washer doesn't really fill up in the machine.....other than that with a few incidents that was heard outside. It was an okay stay.

The room smelled ok, the bathroom was gross. shower had lots of stains, same with toilet. it looked abused. found two cockroaches in the bed at night, then in the morning my daughter and I counted 6 in the room. I wouldn't go back

Bad

Loved the location for that trip, loved the pool area. So relaxing Only thing I didn't like was we seen cockaroaches disgusting

Disappointing

Check-In Delays & Room Reassignment: Prior to my arrival, I explicitly left my expected arrival time in the notes. Despite this, after driving for 10 hours, I was informed my reserved room had been given away. I was forced to wait for another room to become available while exhausted from travel. Inoperable Amenities: During the first week of my stay, the television in my room was completely broken and non-functional. Unprofessional Customer Service & Lost Revenue: My family and I were planning to extend our stay and upgrade to a larger room long-term. When I asked if I could view an available larger room to make sure it fit our needs, the front desk agent confirmed larger rooms were available but flatly refused to let me view one. This refusal directly cost your property months of potential long-term revenue. Unprocessed Refund: Due to these ongoing issues, I checked out 3 days earlier than scheduled. I was told my unused nights would be refunded, but I have yet to receive these funds. Given these circumstances, I am requesting an immediate update and processed refund for the 3 unused nights. Please confirm receipt of this email and provide the timeline for when I can expect the refund to post to my original payment method. Sincerely, Yolanda Campbell

Unfortunately, my experience at your property was somewhat disappointing due to a few service and facility failures: Check-In Delays & Room Reassignment: Prior to my arrival, I explicitly left my expected arrival time in the notes. Despite this, after driving for 10 hours, I was informed my reserved room had been given away. I was forced to wait for another room to become available while exhausted from travel. Inoperable Amenities: During the first week of my stay, the television in my room was completely broken and non-functional. Unprofessional Customer Service & Lost Revenue: My family and I were planning to extend our stay and upgrade to a larger room long-term. When I asked if I could view an available larger room to make sure it fit our needs, the front desk agent confirmed larger rooms were available but flatly refused to let me view one. This refusal directly cost your property months of potential long-term revenue. Unprocessed Refund: Due to these ongoing issues, I checked out 3 days earlier than scheduled. I was told my unused nights would be refunded, but I have yet to receive these funds. Given these circumstances, I am requesting an immediate update and processed refund for the 3 unused nights. Please confirm receipt of this email and provide the timeline for when I can expect the refund to post to my original payment method. Sincerely, Yolanda Campbell

Hora del Cheking y si llegas antes por lo menos Mi viaje llego tres horas antes y tuve que esperar hasta las 3 para que me dieran la habitación

Exceptional

.

Not much The smell was horrible it was dirty

Bad