Motel 6 Garden Grove, CA

I had to request a room change due to the shower head not working and a strange mold smell in the room. The attendant in the office was rude about my request. Another issue was the bed does not seem to be clean. I woke up itchy and a rash on my arms and legs.

Exceptional

It was clean and more modern then you would expect form a Motel 6,it was an okay stay overall. The rooms were nice and clean, so I have no complaints there. The windows were shuttered so it made for good sleep. The motel itself was okay, but the location and staff made the stay more frustrating than it should have been. It’s right next to the 22 freeway off-ramp on Trask with essentially one way in and one way out. You have to drive past the entrance, then make a U-turn to come back around. Traffic was consistently bad, so getting in and out was a hassle every time. The bigger issue was the staff. They came across as dismissive, and the regular front desk was never open during our two-day stay. The only way to talk to anyone (including at checkout) was through the night window. That felt impersonal and inconvenient. If you’re just looking for a basic place to sleep and don’t mind dealing with traffic and limited staff access, it’s usable. If easy access and responsive service matter to you, I’d look elsewhere. It was like our patronage was bothersome.

Passable

It was safe. They had gated dog park. They asked for $50 deposit and I only got $15 after negotiating because of a hand towel had make up. So I took all the towels for $35.

Bad

Big rooms Area

Area

Poor

Super easy check in and check out. A bit noisy outside at night. Could of just been a one off but had some people that were able to be talking loudly all night and weren't told to go in their rooms.

We got to the hotel. The door was broken. You had to hold the door knob upward to open the door. The key would not work The property was kind of dirty. The door was dirty. It was uncomfortable.

Thankfully air-conditioning worked and shower did too. Convenient location. Microwave was too small and its glass plate was not the right size. The room had no iron to press clothes. No breakfast, no coffee or tea in the room, no shampoo in the shower area. When I had gone out, someone approached our room trying to sell iPhone to my son. That's too scary.

Cheap, clean, and had frig and microwave. It would have been better if the clerk at the window had more help! He was multi tasking like crazy trying to take care of several customers at one time, and also helping get the TV in my room to work. He did! But clerk deserves a pat on the back for managing it all on his own! Thank you!

The bads The staff

The staff

Room was clean, and liked the use of microwave and refrigerator in the room as well. Employee at desk was very nice and quick getting me into my room, and pleasant to talk with. Value is exceptional, and this was a very nice place to rest and relax. Having no pool was the only thing that is missing, but it's actually much quieter without having a pool, which means more traffic and noise if there was a pool! So did not really have anything 'bad' to say about this!