Rodeway Inn Gastonia East

This place needs work done, needs an exterminator there were gnats in the room, there were numerous holes needing to be repaired by the door, the bedding had cigarette burns and slept horrible and they asked for a $50 deposit as well I will never stay here again Everything

Do not do business with this location! They are stealing money, or owe someone a lot of money. I’ve booked rooms for years with Expedia and have never had this issue. I’ve reserved a room 3x’s with this hotel and it’s been something every time with money. Although you pay Expedia on the website, they charge you the full amount again at the hotel. Then the “owner” tells you to contact Expedia or Booking to get your money back. I asked for a receipt as proof of our payments to the hotel, and she said she couldn’t provide one because it’s a third-party booking. If I pay you in-person, how is it a third-party booking? I can’t prove to anyone I’ve paid you, if you don’t give me a receipt. I have the receipt from Expedia and Choice Hotels as proof of payment through their website, but this lady was rude and way too much. I have never been so disrespected in my life by a BUSINESS OWNER!!! She charges you cash money instead of using your card even though she has a card machine. I’m trying to reason with this woman to make sense of her receipt policy, cash payments, and online booking charges. She interrupted me while I was talking, told my husband she would only speak with him, and so much more. So unprofessional! Someone should really get the BBB in there to see what’s really going on. There is so much shady stuff going on just at the front office of this business, I wouldn’t recommend anyone stay here. Fortunately the stay was for someone else and not myself.

Microwave didn't work, it was small bugs all over room, the whole places needs a remodel and smells like 1998.

Cold place,room need to be renovated,hole in the wall,and when place in already booked one should not when they arrive pay an additional fee.,we like nothing. Everything was awful,filthy place

Good location to restaurants & stores.

My Expedia reservation was not accepted by this motel. The clerk claimed that the credit card used for the reservation did not match the one I presented at check-in. I showed him my receipt which showed that the credit card used online and the one presented at check in were the same one. It did not matter. Because it was already midnight, I paid additionally for a room separate from my Expedia reservation. I'd like a refund please.

Everything was just terrible I had a family emergency and they made me pay twice and it was nasty poor pluming poor carpentry work poor maintenance in general the staff was very rude and there was bed bugs everywhere and like 3 needles that were used

AWFUL

Nothing Nothing

Air did not work.Told the front desk clerk.One of the maintenance team members was sent to look at it..Due to a language barrier he didn't understand what we trying to explain to him about the issues with the AC.The unit itself Turned on and it would blow cold air while on but it would randomly shut off.. Sometimes after 5 mins,other times just 2 mins..The longest was 7mins.Needless to say we wasn't cool this night bc maintenance just left and never came back..I will say he honestly thought the issue was resolved when he seen the AC unit turned on etc..I didn't push it as we only were staying that night.. However it was hotttt as a MF,we didn't sleep very well and although minor,it was still a pain in the arse..Other than that it was a ok place to stay.

I understand that budget motels may not be luxurious, but every guest deserves to feel safe and be treated with basic courtesy and respect. Unfortunately, this place failed on both counts. I would strongly recommend that others look elsewhere for accommodations.

Convenient

The place was a dump

They were no help with anything they're whole family lives on the bottom floor so they don't care what it looks like. Small plants all over the walk away and people watching at every turn. Not a good place to try to sleep. They locked me out with 30 minutes on room and wouldn't let me back in to get the test of my stuff.

Great staff Nothing

I was charged three times for my stay. I have complained to staff and still did not receive any refund Every thing. Staff was very rude

Terriblly ghetto. Poor English speaking staff. $50.00 cash deposit required that was not listed. No SERVICE ANIMALS allowed: illegal.

Everything

Tyst men tog lång tid o checka in men personalen trevlig för det

The male desk clerk has the worst attitude. The towels are nasty dingy. The sheets are also dingy and stained. The comforter was the same with white spots on it. Luckily, I travel with linen; sheets and towels. The only saving grace was there were no bugs!