Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

The free breakfast and 24 hr coffee is wonderful.

What a nice hotel! It was clean. The staff was very efficient and friendly. The location was good. The parking lot was well lit and seemed to be in a very safe location.

Overall a nice quiet hotel to stay at.

Overall, a great stay!!

Quite and close to restaurants One of the few places in Memphis where I feel safe Highly recommend this property

Employees were cordial and helpful

The location and the comfort of the bed was exceptional. We had a second floor room, and when we got to it, loaded down with our luggage, neither electronic key card worked. While I stood guard over our luggage, my husband rode the elevator back to the first floor to have the cards fixed. He then rode back up, only to find one card working. Also, what happened to the usual coffee pots in the room? That is a big perk for us. The complementary shower caps? The little extras that we relied on during our Holiday Inn visits? We paid far more for his room than our past Holiday Inn stays, and it was stripped down of these complementary items. If this is the new way of Holiday Inn, we’ll probably start seeking out other hotels.

The bed was amazing! Most comfortable bed in any hotel I’ve ever been.

In a nice area with a lot of great dining options. Additionally the room was modern, clean, and overall very comfortable.

Bacon and shower pressure good. Lot of opportunities for improvement elsewhere.

It was a great stay. Plenty of options for breakfast. The bed was comfortable, and it was close to the store we were working in.

Location Noise. We got put on the bottom floor under a room full of elephants. Stomping all hours of the night. People slamming doors at the end of the hall coming in and out.

The staff was friendly and helpful and the facility was clean. The location was perfect for our stay! Nothing everything was great!

The staff were all helpful and friendly. The breakfast was well supplied, including better tasting coffee than most hotel free breakfast bars. The location was lovely, with direct access to the Germantown Greenway, a paved walking path along by the Wolf River. We enjoyed a morning walk before checking out. We will stay here again.

The breakfast could be better!

Clean & up to par

Yes, everything was great

Very clean. Close to doctor’s office. Breakfast excellent. Safe area All was good

We were very pleased during our stay at this location

yes