avid hotel Richmond North - Ashland by IHG

Easy parking. Clean room. Smaller than we’re used to in double queen room. Nice shower. Comfortable beds.

The avid is a great hotel to stay at in Richmond. The avid chain is very consistent with clean rooms, friendly and helpful staff, and amazing coffee!

morning staff was unpleasant but i did have a great checkin

Breakfast was not great. Cheap. Options were strange. They had strawberry cream cheese but no regular cream cheese. Coffee was really bad.

We returned to this location for another 3 night stay this year. We enjoyed it last year & knew that for our return trip, it would be the perfect location for what we wanted to do. The staff were all friendly & accommodating. We were pleased with the cleanliness of our room & spent time in the pool with our child.

Clean rooms

When I called 3 times concerned about losing my room due to us checking in very very late at night the staff was super helpful and assured me I wouldnt lose the room and even tried to get us an early check in (we were going to the nascar race and would be at the track before check in) when we arrived at our room it was very clean and was a great hotel to stay in! Parking seemed a little small but we always found a spot!

Personable front desk staff. Decent breakfast. We had a room issue but it was taken care of immediately. I would definitely stay here again.

Exceptional

Very good

We like this location but we were disappointed this time. Crumbs in the bed & the bed wasn't as neat as it should have been. Clean bed and get rid of the musty odor.

Exceptional

Very good

Clean room and good breakfast

Desk staff member at check in was great. This was our second time at this hotel, and we would stay again. Good price point and convenient to local attractions. Our only complaint was that Sunday morning breakfast was running short of several items at 8 a.m. and the trash needed to be emptied, but Monday morning breakfast was well stocked and the dining area was clean (and much less crowded).

Exceptional

Room was great and staff were helpful. Breakfast was the downfall. Running out of food and utensils during the dining time was not good.

Front desk staff was excellent.

Good breakfast, friendly staff

Friendly staff and clean hotel