Courtyard by Marriott Richmond North

Location was good. Stains on walls, shredded curtains, air conditioning bad smell, large bags of garbage in hallway, and received notice under door that the water was going to be shut off during the day for repairs. We needed water during that time because we were attending a sporting event and needed showers. We checked out after one night.

Location is ok Terrible staff, rude and unhelpful, rooms dirty full of ants and even after housekeeping. Air conditioner didn’t work properly rooms smell like humid

Property is becoming run down, and not cleaned or maintained well. I stayed in two different rooms over eight days, and visited friends in other rooms. In the first room there was mold in the refrigerator and around the shower. In the second room the shower curtain was mildewed, there was mold around the shower base, and a cockroach on my fourth day. On three separate occasions the cleaning staff didn’t pull the door shut all the way so the door was left open most of the day. The area around the hotel had many good restaurants but no crosswalks or sidewalks despite busy multi lane streets, making is difficult for kids or people who can’t move quickly to get to many of the stores and restaurants.

A mattress topper would be helpful for sleeping comfort on the pull out bed.

You should at least have coffee in the lobby for guest

Usually it's ok but this one was not good. The door would barely open, shower dripped all day/night, toilet would not flush properly, towels had hair on them. Not a good experience.

When we arrived we were told there would be no water from 11pm-3am due to a water main issue. We were given 2 water bottles and told to shower before 11pm if we so desired. It was well after 10pm when we arrived. Our room was 75 degrees and very stuffy. AC was not working. We were changed to another room with AC. We were exhausted and needed sleep due to an early departure (5am). Would have loved a cup of coffee but the coffee maker was DISGUSTING. It had floating debris in the water tank and looked like it hadn't been cleaner, maybe ever. The rooms are definitely dated. Did not shower, nor use any amenities. Very surprising for this hotel chain. Would not stay here again.

Clean room

Just spent one night in my travels and found everything satisfactory

Clean and comfortable beds All good

Overall good stay. Lots of restaurants all around the facility with in 0.30 to 4. 0 miles and more if you like to explore further out.

I love the size of the room for a family of four. It was very clean and the location was awesome. It was around everything in a short distance including the facility, where our basketball tournament was, we literally could walk there N/A

Great stay. Would stay again.

Staff was helpful, room was clean

Clean room😊

It was wondeful