Hyatt Place Glendale / Los Angeles

Front girl receptionist was extremely rude and unprofessional. Thankfully the manager was understanding of her staffs poor attitude and was helpful.

Good hotel

Well first off, location was great. But then parking is pay through a 3rd party or pay a public parking lot. It ranges from 40-55 a day! Not good. Also when we got into our room, the AC was not working, it was very warm and the maintenence person blamed us for it. I asked fmto be moved to a room where the AC did work and all they sent us was a box fan. So rude and we didnt have time to mess around with finding another place as we were from out of state and had plans already. I would recommend a place that has parking included and an AC that works. I will not be coming back to this place.

It was grsat

Well maintained property and excellent staff

Parking is annoying and disappointing that is not included.

Room was clean and comfortable. It may be nit picky on my part, but when they did upgrades on the bathroom, the shower pan was pretty slick and there was only a bath tub suction mat that covered barely any space. The new sink fixture barely made it into the sink, thus forcing you to splash water over the counter while washing your hands. Location was great. Easy to get to and from Universal Studios and plenty of restaurants within walking distance.

Great stay, close to restaurants and stores. Great breakfast!

Great stay! Extremely clean and great breakfast!

Great tplace

Location was perfect after catching a baseball game at Dodger Stadium. The hotel was very clean and modern. Nice amenities such as the mini-mart inside to buy drinks and snacks make it very convenient. I just wish there was onsite parking. Valet costs $45 per night and self-park is $38 in a vacant unsecured lot next door.

Staff is awesome!!!

The hotel is conveniently located to loads of shopping, restaurants and bars. The staff was helpful and the facilities were well maintained. The breakfast was good, for American hotel breakfast.

Very good location near downtown Glendale with great shopping and restaurants in walking distance. They have a nice breakfast. Valet parking is a little expensive but there lower price public parking near by. I will stay there again.

Nice location and well kept hotel. Walking distance to Portos was a plus.

The on-sight restaurant and bar were deserted. My clue: Don't order room service. We wanted a room for a third, special-needs adult, but there was no room divider (it looked like there was a partial one in on line photos) and the sofa bed would nearly fill the remainder of the room. We had to book another room at full price. Breakfast is served until 9 a.m. I asked a couple of college-educated staff to look at the crowd just 15 minutes before closing. There were more people including many families with children than at any time since the opening at 6:30 a.m. These staff could offer no insight from this observation. Do you think maybe the breakfast end time should be later?, I asked. The only answer was the time was company policy. I then asked "Do these guest appear to be business or leisure travelers?" Response was I don't know. Much of the breakfast dining seats are low chairs best for enjoying a relaxing bar drink. The breakfast is plentiful, but did not include anything interesting, just same ol', same ol'. Hallway carpeting frayed. They could easily trim off the loose threads to make it look much nicer. Walkway and drive outside front entrance messy with stains/gum.

The rooms were clean, comfortable and affordable. The staff were friendly and helpful. The breakfast was decent, slightly above average American hotel breakfast. The location was central with many shops and restaurants walking distance. The parking was overpriced, so we used a public lot near the hotel which cost $12 a day vs $50 at the hotel.

It was great

Net net, if you are driving a car, STAY SOMEWHERE ELSE in the neighborhood. Downtown Glendale is great with a lot of restaurants and clubs

I've stayed here twice now, and both times, everything was great. I like that there are always several staff people available in the lobby, and those I've interacted with there or on the phone have all provided excellent customer service. Everything in the room functioned properly and was clean.