Garner Hotel Gonzales by IHG

Staff was very friendly and joy to be around I would definitely recommend

Clean and friendly First morning breakfast was wiped out at 8:30 ate out different place

Great place to stay. Quiet. Hardly no one there. Check in was quick.

That they allowed pets They charged us a $134 pet fee . When it was only supposed to be $35. The lady Paula at the front desk probably paid for her room because she lives there.

Room was adequate. Staff was polite.

Room was not 2 time out of 4 when I was there

The location Ants in the room, maintenance needed in the bathroom to rehang the towel bar and raise and reanchor the shower curtain bar

The staff was friendly. The room was clean. Everything was in working order. The free breakfast was lacking. The coffee makers one was out of order the other was malfunctioning. The staff was helpful. The food offered was minimal compared to other IHG hotels I have stayed at and the area was not clean trash cans were full. One lady got some cereal and there was no milk. Since there was no coffee service in my room having to go down to the lobby to get coffee and then it's not working was disappointing.

The staff was amazing! I booked a room for my oldest daughter, just a king bed. But some friends of ours needed help & with a phone call they were super sweet about helping us change our room to a double queen.

Close to where I needed to be Breakfast is minimal for this type property

Phone signal wasn't to good for me.

The rooms were very clean , staff very friendly. Breakfast was great. I will be back again . Thank you

Price and convenience to Shiner, Texas. We will stay there again

Staff very friendly.. nice stay. Will stay again

Room was ok for 1 night. The property needs a lot of cleaning and updating . Bathroom had no shelf for storing your clothes during a shower and no room to place a makeup bag let alone any bathroom supplies . Don’t be fooled like I was just because it’s an IHG property

This hotel is maintained poorly , our room is dusty and having strong like pesticide smell, our bedsheet has stains on it.

Parking was easy. The refrigerator and microwave were both missing. The A/C was difficult to regulate and very noisy.

The last morning there was the same Breakfast wasn’t what was expected They didn’t bring towels or empty trash It was a very clean and nice place just wish mornings were better

Friendly and very clean

I booked a suite with one queen bed. We were given a standard room - no explanation as to why. We didn't discover this until we entered the room we were assigned. We had been charged for a much more expensive room. I went back down to the desk and was told that all suites were booked. I showed the desk clerk that i booked a suite and was told to wait 5 minutes while she checked "something". She came back and told me she had a room for us but the toilet needed to be fixed before we could move in. About an hour later, we were moved to a handicap accessible room. It was bigger but i don't think it was the suite that i paid for. This was just the start of a terrible stay. There were huge roaches in the small dining area, our view from the room was a parking lot and a fenced-off area full of wrecked vehicles. The first morning we were there, the hot breakfast was totally eaten by transient workers and never replenished. We had to save and reuse our disposable coffee cups because they ran out and no one was at the desk to ask for more. The price i paid (over $300) for two nights was a rip-off. I DO NOT recommend this hotel.