Holiday Inn Express & Suites Gonzales by IHG

The room smelled like really bad mildew and tvs did not work.

Room was handicap accessible which I did not book, and they had a room available when I booked and filled out and swapped with this room, the curtain did not work and the desk lamp was broken. Staff female with tattoos at desk was rude.

Pool was green not clean, mildew smell as soon you enter lobby. Rooms were clean beds were super comfortable

Very nice

Everything Your chairs in the breakfast bar needs to be replaced.

Extremely moldy

Room was spotless, the staff was very helpful. They had a very good breakfast and every some fresh made items.

Could use better internet

Great location Shower had not been cleaned thoroughly

We had to book an accessible room because I'm on a scooter. The AC WAS TERRIBLE!!!!!! The room was musty, and humid! So much so that it felt like the sheets were wet. We were so miserable after one night, we left the next morning even though we were booked for 2 nights.

The hotel smells of mold/mildew. Apparently some issue with hallway a/c unit - garbage bag on the floor in the hallway all 3 days of my stay. Bathroom not very clean. No fruit at breakfast.

The English guy on the front desk was very polite and welcoming (I think he was the Manager). Nice clean rooms, great breakfast & coffee Nice pool and small gym. The hotel has recently had a remodel and we assumed a new build. Will definitely be back when going back to Ottine Mineral Springs ten mins away

During our stay, I needed to attend several important work conference calls. Since I couldn't take them in our room with our young family, the staff graciously provided a private space for me to work. Their willingness to go above and beyond to accommodate us made a lasting impression, and I truly appreciated their kindness and flexibility. We also really enjoyed the pool, which was a great amenity for our family. Overall, we had an excellent stay and would definitely choose to stay here again the next time we visit Gonzales.

Room was clean. Staff was friendly and helpful. Breakfast was good. The only issue is they seem to have issues with the pancake printer. They should just get a waffle maker. Other than that it was a good stay.

The property was very quiet and the staff was very friendly. felt safe and slept well.

Everything was good I will be back

Everything was clean

The room was clean and had the coffee machine in the room. The breakfast was great had bacon,egg omelet, potatoes and sausage. Coffee and orange juice along with the cereals and bagels and things. The TV had no channels wanted to watch a movie and there were no apps or cable. The Wifi was hardly there could have been the area though as the phone signal was poor. The only bad thing was there was a mildew odor in the room that for me was strong. It did affect my sleep as I had to sleep with the blanket over my head. My husband said he didn't smell it has stong as me. I was going to ask to change rooms but walked by another room and I smelled the same smell. I was going to ask about it at check out but the manager was not at the desk when we left.

Fresh and people very friendly

Super nice front desk lady NA