Hilton Garden Inn Grand Rapids East

Great bathroom/shower

ℹ Always Absolutely love This Location, I have no complaints…Well rested and very Peaceful.

Very good

Nothing I cannot believe a hotel chain like this does not have free breakfast and better updated room. The website does not state that the breakfast is not included without a price. Also the bathroom door does not lock. I could not believe there was no complimentary breakfast without paying. The website read "Breakfast Included" that mean free with the purchase. The website also said the room was for 5 people but the only way to get a rollaway bed was to pay an additional fee. The room looked outdated and it appear like a normal motel that cost around 75 nightly. For almost $280.00 a night the room and service need updated and improvement.

The location, the cleanliness, the friendliness of the staff. If I had any complaints, it would be only that the bed was a little too hard for us.

Great location

Shower, cleanliness of room. Hotel food and beverage cost was on the high side.

Clean, organized, nice mini mart in lobby for food, etc. Convenient parking. Good indoor and outdoor lounge space. Welcoming staff. Will stay here again.

Pool and hot tub open until 10:30 pm for children and midnight for adults.

Staff was super sweet. Rooms very clean we will be back

Exceptional

I will always rate this property high. We love it here. Thats why we always Come back

Exceptional

Superb

The rooms are aging and need some refreshing, but the room and linens were clean. This hotel is following the way of other Hiltons and only putting three pillows per double bed where they used to have four. The staff were very friendly and helpful. Not having an included breakfast was disappointing.

The room was spacious, comfortable, clean and everything seemed to work. Nice pool and hot tub facility. Nice public lounges and restaurant area. Good services. Nothing.

Exceptional

The breakfast variety was appealing and the execution effective. The waiter was very good! The toast selection was virtually exhausted at 9:30 ( the time of our meal ) and was not replenished.

The room was nice and the property was very clean. The breakfast was not included and the fee for a dog (under 10 lb) was extreme. Had we known it was $75, we would not have stayed there. The front desk staff seemed bothered to help or answer questions.

Love staying at this hotel!