Clarion Pointe - Greensboro Coliseum Area

Staff was nice , parking was good ! It definitely needs an update tho !

Service Bathroom

It was ok

It's a really nice place to he stay they have Luxury Vinyl Plank flooring and a nice mini fridge and microwave. Got a desk area and a lot of open room for working out, or working in general. Great place 10/10. Employees are awesome very helpful and easy to talk to

Staff was very unprofessional and didn’t feel safe here for our stay. Utilities, the latch was broke on the bathroom door and the door to the room… Room was not describe as the pictures online…

Very good

Everything was good

The tv didn’t work. The staff was friendly and helpful. They moved me to another room. The breakfast was better than expected.

Housekeeping didn’t come empty trash or service the room at all. The iron was missing. Went to the front desk to get one twice, both of the irons did not work. Breakfast was incredibly misleading.

Exceptional

First off let me say that this was not the lady at front desks problem she was just trying to do her job. Well to start the room I was giving had red wax all over the floor and wall beside desk, the handle on nightstand drawer was hanging half off, the ice machine didn't work whole 9 days I was there, the pool wasn't open, online it says PETS STAY FREE but at check in they charged me $15 a night for my dog. I have little red bites all over my legs and around my ankles and top of feet. I know my dog don't have any fleas but the rooms have to be infested with them. I took pictures last night because they were itching so bad! I was there 9 days and didn't go anywhere else where animals where so had to come from room! So when I go to check out this morning they tried to say they took my $100 deposit because they didn't know I had a dog. It's clearly on my receipt that I was charged PET FEE even after it says they stay free, but I paid it anyway. While they trying to figure this obvious screw up the cleaning lady calls office talking about I had dirty linen. So now they trying to take my deposit for something that was probably already on the linens! I was in complete shock!! My dog is very well house and crate trained and I made sure him or I didn't mess anything up so I would get my deposit back. I even cleaned room before I left to check out! So after all this I feel like I should get all my money back if not more!!!!

I felt comfortable and welcome

Rude inconsiderate not safe if u don’t like elevator no first floor room due to plumbing issues don’t book they want 100 dollars cash for deposit. Mgr told me to go to gas station to get my money I told her no put it on my card computer wasn’t working

Bad

did have any so busy tryin toni understand howy hotel is private but I can see thru the crack of the door and I couldn't see out my peep hole all night so busy tryin toni understand how my hotel room is supposed to be private but I can see thru the crack of the door and I couldn't see out my peep hole all night felt a lil unsafe and seem like I was nosey having to look out the window. tv terrible couldn't connect to nothing just ugh staff was pleasant 5hough

Front desk clerk Rosie should be promoted to Manager! She was AMAZING, AWESOME, PROFESSIONAL, PEOPLE FRIENDLY, CONSIDERATE, POLITE and all the above. Don't lose a gem like her. She made the stay better. No pool. It was not prepared and under repair but still being advertised online.

Exceptional

Upon arrival night agent couldn’t find the reservation after I had called and informed them I would be arrived after midnight, notes were in the computer which had night agent could not find but magical appeared when the shift changed. Yes. I mentioned it the the manager. Never stay there again had too this time. My granddaughter was notified at the last minute that as he had qualified to participate in the Adidas Outdoors Track and Field Championships in Greensboro. This property needs lots of work. The room was very small, curtains rips to shreds, the toilet felt unstable (rickety) the carpet dirty, air conditioning noisy just a mess however there was very few choices on a last minute notification. Never again!

Superb

The pool is down