Extended Stay America Select Suites - Gulfport

Not clean at all nasty! In the process of trying it get a refund!

Everything was nice

great

Hotel is ok nothing out of the ordinary. The only two things that happen the door room was broken you had to lift it up to close it. The pillow smell bad.

The female staff and the maintenance man are Charles. Disrespectful. Rude. Laughs at you when you mention your fridge does not work

You took my money I didn't even get to walk in my room. I paid with chime for my room. And they wanted $100 deposit which the room extended stay didn't take my shine that I had $100 and I had $100 in cash which they didn't accept and I didn't never got to go in my room I'm piss raining wet clothes no room for me... I didn't get my money back I want my money you tol my

The room was dirty, the bed had bugs crawling all over it and inside the pillow cases. Room smelled like it had mold.

I like how staff are very patient and helpful to the residents. Roaches, domestic violence, smoke alarms and slow elevator

Bad

Roaches and bugs. They run out of toilet paper gues having to go buy their own toilet paper. Won't stay there again.

Had a bad smell in it got a two bed. Queen turned out to be a full-size bed for both beds in the room, which was very uncomfortable for two people woke up very sore.

Very good

Location was good ? No breakfast and no Coffee,

Location was good No breakfast and no Coffee,

Nothing. It was unsafe, unsanitary, we didn't even last three hours after check in. There were roaches in the room and addicts screaming at each other in the hallways.

Had to clean the room i stayed in myself

The area was very convenient and friendly staff Had to clean the room i stayed in myself

We arrived after being in the car for 10+ hours with 5 kids to find no one there working the hotel. We couldn't get into our rooms, we could talk to anyone, there were people outside smoking all over the property. Finally found a phone on the wall to call an operator to find out their systems were down. They couldn't check us in, couldn't give me any kind of time update as to when their systems would be up and running, there wasn't a manager I could talk to, they couldn't refund my money, and they couldn't offer me any help in any way. I paid for 2 rooms. We had to get back in the car and drive for 2 hours to find somewhere to rest my family because every hotel in the area was booked. Never got an email notification or message at all letting me know this ahead of time so we could try to plan accordingly. Absolutely awful experience here. 0 stars.

Clean room very nice

Bad