Red Roof Inn Buffalo – Hamburg/ I-90

That room was dirty, nasty and needs cleaned.

The staff was very friendly and helpful. But the room was disgusting. Like dirty sticky floors. Tables weren't wiped down. Just yucky. The bed was clean. That's the only reason we stayed. We were literally just there to sleep for six hours.

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There were druggies everywhere and it was terrifying.

Exceptional

Very poor

The bathroom ceiling looked like it was going to cave in so we didn't take showers there afraid it might. The outlet near the bathroom sink wasn't working. The blow dryer was coming out of the wall. There was an iron but no ironing board. The floors were nasty. Someone had two big dogs tied to a post. The outside was disgusting. I would never recommend this hotel. We had gone to 3 others before but they were all filled up.

Police unstoppable visits. NOT A LIKE. Mean and unprofessional female receptionist. Not a like. No like. Nothing was likable to me. You can’t be content when the service you paid for is poor. The smell in the room although they told you it’s a non-smoking one. Dirty bed linen with stains. Drawers that won’t open, phone that are dirty yellowish and dead, they still can’t get rid of them, microwave that super old, dirty and make a heavy noise. Broken dusty TVs with no remote control still in the rooms Old A/C that has lost its buttons, you figure it out ☹️ Dirty towels, and etc. too long is the list. Can’t refer this one.

Outside parking areas were so bad and stinky not clean at all

Room was actually fine, place could have used paint on the exterior.

We didn't stay the outside...

Friendly front desk staff. The room is smoke-free, but it was not actually; there was a heavy smoke smell, and the toilet was not working properly.

Bed bugs

Dirty sheets, dirty bathroom, everything was dirty. I don't recommend it.

The TV didn’t work. They told us we couldn’t be moved because it was booked. Place dirty. Ice machine didn’t work so I had to go over to office for ice. Sheets were dirty. Bathroom. So dissatisfied with the service and Red Roof is usually a good place.

We checked in went to our room and it smelled of cat urine so strong it was sickening. The bathroom floor had water all over it. We didn't even set our bags down and asked for our money back. We will see if we actually get it back. Do not stay here. Honestly I think the health inspector should pay them a visit.

0 - cleanliness 0 - no toilet paper Smoking smell in non smoking room Basic supplies not refilled( hand soap, shampoo) Toilet is dirty

The location Everything was sticky. Toilet seat did not fit the toilet. Tub was not cleaned- it was pink and sticky. No towels. Toilet seat left my butt sticky. There was nothing on the door where the latch was to stop someone from coming in.

Doesn’t look like the facilities clean if people wanna stay when you got a bunch of people out of smoking marijuana and it doesn’t look good when you see the cops there all the time sorry but that’s my review on this. Thank you.

Ice machine broken, had to go to neighboring hotel for ice. Young lady working the front desk was very nice but there was garbage all around the outside. The dresser drawers were ripped up, with front of drawer missing. It was conveniently located.