Red Roof Inn PLUS+ Baltimore-Washington DC/ BWI South

The hot water wasn't working for 2 days & the promise me a pro rate & they never did it

noting went well dirty room, no hot water, noise frig

Manager/receptionist tried scamming us on price, saying Booking.com was the same as in-person. In-person price was $550 for 6 night stay, Booking.com was $430 w/ taxes (rounded-up). Felt like due to this, the hot water in our room was shut-off. No other resident had issues with lack of hot water.

The room was pretty great however hot water only seemed to run early morning or in the evening hours. Beds were slightly uncomfortable. What would make it even better and worth the money would be a hair dryer and a microwave. Location was pretty great. I'd say it was almost worth what I paid.

Bad

Easy parking and it's a safe environment

Very clean and the staff are great

Great staff! So friendly and accommodating

I asked for a room without smokers, they gave me what was not the facilities are too old, the bad beds are unpleasant.

Nothing Too many flies.... I got what was expected. It's a Inn. The only reason I booked there because all the other hotels were booked due to an event.

Close to stadium for concert Smoke smell in room even though room was non smoking

There were fights in the parking lot, homeless looking people hangout out in the parking lot, we found bed bugs & blood stains in the bed, it was not kept up there was a door in our room, stunk, didn’t look like the floors were mopped, sheets dirty

The property was as clean as it could be I suppose but, may be deeply in need of a renovation. It smelled horrible and my room had bugs.

The only downfall to our room/stay was the smell of smoke (cigarette/weed) every once in a while (may be due to the seal on the door to outside not being airtight. But friendly staff and perfect location for what we needed in a quick trip.

Staff was rude and the rooms were gross. Literally left to stay somewhere else

The rooms are a nice size. Quiet during the day and night time the action occurs. The staff's communication skills need some improvement location is near the interstate. Decent for the price.

Upon arrival, the front desk was unattended and I had to wait an unusually long time to check in. The room I was assigned was neither the right size or non-smoking. The smoke odor was terrible. I chose a larger king room with a fridge and microwave. I did not get any of those amenities. My room was small and there was no fridge or microwave. I had to throw out my food in the morning. The mattress was not of good quality. My husband and I did not get a good night’s rest. I regret using this facility.

I love the staff, they are amazing!

Friendly Not able to access room (key didn’t work), not clean

Not able to access room (key didn’t work), not clean