Ramada by Wyndham Harrisburg/Hershey Area

Location and Value is great Lighting in the room is a bit dark. Would be a little better with better illumination in the room.

Good

Location Bathroom not clean and breakfast not good

For a hotel near the capital and a huge tourist area this hotel was disgusting! I will try to include photos of the condition. The lobby appeared nice; however, we were sent into a separate entrance which was almost like entering an entire different building. They had a wet floor sign on a landing so long that it accumulated cobwebs, and the stairs were filthy. The pool area was difficult to enter with the room key and had poor stocking of towels. Also, for a pool to be unmanned the pool hours seemed to be very limited and disappointing. Tiles were disgusting and felt dingy being in the pool area. The room itself appeared they need some renovation as floor tiles were popping up, the walls had holes, and the bathroom was so tiny, there was little room to move around. The breakfast was in the original building, so the room was decent. The food seemed sparse selection even though it was the middle of the breakfast time. However, the staff came out and replenished the food of what was provided. Just don't expect a lot.

Passable

They don't like the visitors here, that's how we all felt. They do what is needed but give you such an eye! for asking for anything. Breakfast is limited with poor quality, they put out very few items like yogurt, fruit, or oatmeal and watch so no one takes more than one, "forget" to fill and give an attitude when asked for replenishment. They lock the room so you can't access coffee or even hot water during the day like in other places. The pool never has towels. You explicitly asked to pick up towels for yourself from the front desk. So you do your own services. When we came to the pool during operational hours yhe guy was cleaning the floors with chemicals and a pressure washer for am hour. The noise and the smell was herendous. We asked to stop so we could enjoy the quiet and peace, but he continued. The water in the pool is not heated, it is indoors but very cold. Everyone crowded the hot tub. On a second night we asked for 6 towels, he wasnt happy did get us 4 with the floor mat lol. The aftertaste is that the places managed to meet requirements, clean, but the emotion is that no one respects your quit and good time. No one from the staff ever smiled, they all walked around looking irritated on a verge of snap if you ask for a broken remote replacement or an extra towel. Also they speak another language between themselves, so you don't know what are they saying while checking in or out. The TV was poor quality, basic channels.

Very humid inside. The widows and counters were wet when we arrived. Turing the ac on fixed most of it.

From the moment we checked in, there were cleanliness issues. The first room had a wet stain on the couch and stained sheets, and after being shown two more rooms, we finally chose one. Unfortunately, that room was even worse. After only a couple of hours, while getting my three children ready for bed, my oldest felt ants crawling all over her body. We checked the room and found ants throughout the room, including around the bed and all over the floor. My baby had already been sleeping in that exact bed for about an hour. We immediately packed up and left in the middle of the night with all three of my children. I requested a refund because we left due to the unacceptable conditions, yet they still want to keep our money. I have never felt the need to write a review like this before, but families deserve to know. If you have children, please stay far away from this place. The conditions and the way we were treated were completely unprofessional and unacceptable. I would never stay here again.

The room was very spacious. I loved the fireplace. The tub was very relaxing. I loved the guest laundry, that was a bonus as we needed it and didn't have to find a laundry mat. The pool looked very big. The staff were so friendly and very helpful. They went above and beyond to make sure our stay was perfect. We found nothing wrong with this place.

Location was great staff were nice and the room.had plenty of space. It was busy that weekend so the breakfast was crowded they shut the doors a little early so I ended up skipping breakfast the one day.

Location Too near the pool, chlorine smell was terrible

Superb

Clean room, great staff, highly recommend this place to stay! 🌟🌟🌟🌟🌟

My card was charged 2 extra times and only refunded 1 of those times. I would.not stay here again.

I liked how close it was to Hershey Park.

The management is rude. They failed to promptly respond to a necessary repair. You can't even call the front desk from your room.

The pool and hot tub was clean and well maintained and breakfast was basic.

Never leave negative reviews however, the staff was OVERLY NICE and kind when I checked in and about a majority of any questions. However, I got this room specifically for the size, fireplace, and jacuzzi tub. And the jacuzzi tub was the problem I attempted to use the tub and fill it with water no problem and put no products at all in the tub. I got in the tub and it was fine, turned on the jets and the entire tub filled with brown dirty bubbles, and disgusting particles coming out of the jets. It was disgusting and even stained my hands where I touched the brown liquid that came out. Had to take a shower separately to get the grime off of me. I took pictures and showed the front desk to bring it to their attention, and they just seemed indifferent, and just said okay thanks for telling us. They didn’t offer any discount, or a room change or anything. Just brushed it off like no big deal which was surprising from my earlier dealings when checking in. I reached out to Expedia for a refund and provided all the photos. The hotel and Expedia did not provide any type of discount, or anything. Rarely do I want or need money back, however the whole reason I paid more and went with this hotel was for the jacuzzi tub. So it was just overall disappointing. It’s clear they don’t clean the jacuzzi tub or the jets ever and it was just absolutely vile and disgusting the brown liquid and bubbles seeping out, I would beware for any tub fans or users of this property and Expedia.

Decent hotel to stay

Disgusting property. From the lobby to the hallways and into and throughout the rooms......truly disgusting. Please view the pictures. Even the breakfast room was horribly under kept. Dirty stained carpet, dirty cabinets, stale bread, plus the milk jug didn't have a lid so all the above shelf debris would fall into the open milk jug...gross. I guess lids are too expensive? Also, not a employee in sight to contact. Went to the front desk several times, no one there, but there was a sign with a phone number to call! In case you are wondering if someone actually answered the phone, sorry...no.