stayAPT Suites Harrisburg-Hershey

Beds were comfortable and clean, but the rest of the room was dirty. Stains on the walls.dust out of the vents. Crumbs and filth on the floors. We were just there to sleep. It was ok.

The room was very dusty and dingy. The dishes and silverware that we were supposed to have were still sitting in the dishwasher and it was unclear if they were clean or not. At the end of the day when we wanted to get clean towels, there wasn’t anyone on Staff after 8 PM to assist. it was a great location and could have been a better experience.

The room was nice and spacious and the kitchen had everything that was needed to make our stay enjoyable. The only thing that I would say that needs improvement was that we went to make up the sofa bed and there were no linens. We went to the front desk and no one was there. It appeared to be closed for the evening and this was around 7:30PM.

Cleaning service needs major improvements. My beds had hair on them, the oven was filthy and it was a whole in the bathroom door. The couch had visible stains as well as food splash on the walls.

Unit had not been cleaned. Wine in fridge, coffee in coffee maker. Visible thick dust on furniture and figures. Mold on shower curtains. To name a few. The GM named James seemed irritated that we expressed our concerns. This was our first and last time to patron stayAPT.

Room was dirty. Coach had stains, mold in shower. Holes in the walls. People in room next to us woke us up at 1:30 am kids playing and screaming for hours. This happened the first and second night. Call the number left from front desk. They stated they would call the room. Noise decreased. Staff was lovely.

Two rooms, nice bedroom seperate from the kitchen/living area. Looked like all new appliances. Friendly staff.

The service is very minimal - you won't get room cleaning, you will need to take out your trash, the lobby is not staffed in the evenings so if you come in late you'll need to call a number taped to an interior window. The room wasn't perfectly clean but it was by no means gross and I didn't see any bugs. Getting into the hotel requires 24 hour key card access, which you will appreciate. There are people living there longterm, hanging out in the lobby or in lawn chairs outside. There's a common area with a barbecue and outdoor seating which seemed well used by several large parties. And like any hotel with "no smoking" signs everywhere, it smells entirely of weed.

Pasillo muy sucios , baño sucio , personal con actitud , y olor extraño

As soon as you book the room, you’re on your own 

Hotels in PA are very expensive, but the upkeep of the them and amenities does not match the price, plus the refund policy needs to be revised because when you pay for a hotel, but don't get what's advertised you should be able to get your money back. The place was not really any different. Couch bed was filthy and had no sheets, staff were not friendly. The outside appearance of the hotel looked decent, however needs updating and appliances as well. However I would stay there again compared to the other hotels I've stayed in in PA

Would not recommend to anyone very sensitive to strong odor or mold sensitive.

Modern Nice counters and layout Two big TVs were nice Pretty clean overall There was mildew on shower curtain, above the one area in kitchen there was grease or something going up the wall from cooking. The bathroom fan didn't work. Layout is a little weird to get to your room

Great stay clean no frills. No complaints exactly what we needed.

The shower curtain was little moldy on the bottom but other than that it was fairly clean.

The hotel was nice in general… It had a great outdoor courtyard area that was nice for our group to hang out at night and be outside. The check-in process and communication with the hotel resulted in a lower score, as our room was cancelled before our arrival. My credit card verification did not go through as it was flagged by my bank as possible fraud. The hotel sent me a message through Expedia that our room would be cancelled unless I contacted them that morning by 10 AM. We had a 12 hour drive to our destination, and I was the driver, and therefore unable to check my messages, let alone from the Expedia app. When we arrived, our room was cancelled, and we were told that the hotel was sold out! They did somehow have another room for us, however, we learned the next day that this room was not to have been booked out as there was no phone in the room and it was not cleaned. We noticed the room was not super clean as soon as we got in, but it was when we went to use the pullout couch, and the sheets were dirty that we wondered what was up. This was among other things that dirty in the room. The floor had crumbs and other things on it left over from the previous tenants. The instructions in our room told us to call the front desk extension from our room phone, but we couldn’t because there wasn’t one in there. Therefore, on the first night we slept in the pullout that wasn’t cleaned. This was a disappointing experience overall, but would’ve been a good hotel.

The hotel staff were very welcoming and helpful.

Room was relatively clean parking was fine the kitchen was convenient. Only problem was cops were there every day it was disruptive.

the hotel was close by the event we came in town for. like that it was spacious enough and had a full kitchen to cook in. Didn't like that there was no overnight staff on site. The place didn't feel exactly safe at night. there was an emergency number posted on the door

Bad staff, extremely hard to get a hold of. Seems like they don't about anything. If there's an issue, they hide.