Comfort Inn & Suites Hazelwood - St. Louis

Very good

White and nice location I was next to the utility room

3 star rating was the best I could do..We booked a king non smoking but it was obvious from the strong odor of cigarette smoke that it was not. The shower tub looked gross so my wife wouldn’t take one…I had too to wake up. We were too tired to complain at the time. We had to be to airport for 5 am flight. The bed was good though. For sure the least impressed we’ve been from a stay at a comfort inn.

Exceptional

Exceptional

Breakfast was the worst I've ever had at a Comfort Inn.

I would only stay here if you absolutely have to for one night only. The sheets were clean that’s about it, oh and the air was cold. The bathroom was dirty, toilet bowl was stained or unclean, shower was no bueno. Hated my stay but all other hotels were booked or overpriced. Definitely wouldn’t recommend or return.

Nothing Nothing

Very good

BEWARE! First room had black mold-like buildup covering the A/C vents and dead bugs. The second reeked of stale cigarette smoke covered with deodorizer. Staff was friendly, but both rooms were unacceptable. I left and stayed elsewhere.

Everything

Best time ever

2 out of the 3 mornings there was no more breakfast foods within the breakfast times, 1x we did not get room cleaning services to replace linens/towels.

Bathroom is claustrophobic. Only got 2 towels for our four night stay. Pool was ice cold. Smoking area had dangerous furniture and was dirty. The overnight desk person that is also responsible for putting breakfast out would be seen sleeping. Breakfast got put out late.

Very good

The rooms were a good size and two or more could move around comfortably. Check in and out was easy. Bathroom is claustrophobic. Only got 2 towels for our four night stay. Pool was ice cold. Smoking area had dangerous furniture and was dirty. The overnight desk person that is also responsible for putting breakfast out would be seen sleeping. Breakfast got put out late.

I liked that it was in a good place in the city and the night shift lady was great at her job as well I didn't like the fact that the pillows look like what would be on my couch meaning they were very small. I didn't like the fact that they had to come into our rooms several times for several issues. First issue was the TV was freezing up on us. Second once the TV worked, we realized the remote didn't match the TV. Third our refrwas making noises so loud that we had to unplug it to sleep. Fourth, half the plugs in in our room didn't not work as well, so we all had to alternate one plug in to charge our phones. I 100 percent would never recommend this place to anyone!

I didn't like the fact that the pillows look like what would be on my couch meaning they were very small. I didn't like the fact that they had to come into our rooms several times for several issues. First issue was the TV was freezing up on us. Second once the TV worked, we realized the remote didn't match the TV. Third our refrwas making noises so loud that we had to unplug it to sleep. Fourth, half the plugs in in our room didn't not work as well, so we all had to alternate one plug in to charge our phones. I 100 percent would never recommend this place to anyone!

No good

My sink was clogged in my room .. other than that it was fine