Residence Inn by Marriott Helena

The hotel staff were friendly and helpful, bed was very comfortable

Nice staff but the biggest frustration I had was having to talk to tech support for over 20 minutes to get connected to the internet. The refrigerator was really loud!

I liked the comfort of the king sized bed, the quiet environment and the variety of TV channels. The breakfast was very poor quality and the eggs and turkey sausage had an extremely dissatisfying flavor. For the high price of the evening’s stay, I expected more. The last two times we have tried to stay here, the pool and hot tub were out of order. Again, for the high price of the evening’s stay, it was not worth it!

Exceptional

This time we were not advised until after we booked a non refundable room that the pool and jacuzzi were unavailable. It looks like they are completely und ready renovation so it’s not a one off. It would be nice if that was listed before you make a non refundable reservation.

Location was nice. Very clean. Very welcoming staff. Good breakfast options. Clean room. Felt wonderful after other hotels. All good

Staff was amazing, property was great and good breakfast options.

Room was clean but no hand soap was left in the room and the body soap dispenser in the shower was empty so I had to use shampoo to wash my hands

The facility provides daily breakfast and there is a small kitchen in the unit. It helps us because one of our guests did not like to eat out. The room is comfortable and clean and has enough space for everyone to enjoy!

Exceptional

great breakfast

Everything was super good, only other downfall was a high fee for having a dog in the room even when we were only in the room from 6pm - 9:30 am. But thats what happens when you travel with pets.

Great breakfast!

Exceptional

The room was spacious. The staff was friendly. I booked through here and then two days before going found out they were starting renovations so the pool was closed. Only reason I booked here. Then in the morning you could hear all the work being done. That’s okay I understood.

Fantastic

Excellent per usual

Really nice clean property, pet friendly and the staff was great. Highly recommend.

Very clean, good breakfast No maid service came on our second day.

Our stay was very short, but very comfortable. They let us know ahead the pool was closed and some construction going on, but we did not see or hear evidence of that on first floor. It was a nice surprise to be placed on first floor and near an exit. Breakfast was good, as expected. We’d definitely stay again.