Americas Best Value Inn & Suites Helena

The price was by far the best feature. The room did not contain a wastebasket. There was a TV on the wall but no sign of a controller to operate it. The air conditioner was very noisy. There were clean towels and a bar of soap, that was nice.

Staff Cleanliness beds are terrible

Cheap Run down

Pool was closed and room was small and outdated

Hotel is run down. We got there at 9pm and our room was not ready even though it wascpre paid 2 months in advance. Asked us to come back in a hour. Came back, still not ready. Did finally give us a room they do not rent and the key did not work. Had 2 beds and a bathroom but i would not walk on the carpet or sit on the comforter. But the sheets and bathroom were clean, at lest.

If could give less than 1 star we would. Sign said $59.99 a night and we were charged $100 a night. The first room was no cable for tv. 2 different size beds. Uncomfortable and falling apart. No phone in room to call front desk. Maid was nice. Maintenance man was funny

Moved and thought at the speed of molasses! I mean, if all you need is a place to stay, and are not gonna be in it a lot, then it is inexpensive! The parking was fine.

Good little lay over. Very low key. Was clean. No coffee pot!! No Kleenex. Pillows are terrible. But for the cost can’t really complain.

We reserved a non-smoking room, but the staff placed us in a smoking room. The smell was unpleasant and made it very hard to sleep. The room was also not clean, and our overall experience was very disappointing.

This place is an absolute DUMP! It was absolutely disgusting and I never thought in my life I’d stay in such a dirty, stinky run down pile of garbage. This was literally the worst hotel I’ve ever seen. This changed my view of hotels, because before I thought I stayed in a bad hotel, but this is on another level. This place makes a land fill look good. Don’t recommend at all. Avoid, avoid, avoid. They did transfer us to a different room, which was a bit cleaner, but still an absolute DUMP. Front desk guy was very nice tho.

It was disgusting and nothing like the pictures, gross, unclean, and we even left because we couldn’t stand the smoke smell in the non smoking room.

It's the grossest place I've ever booked a room. The staff I checked in with was "off". Told me there was no rooms when I walked in. I said, "I have a reservation." She repeated that there was no rooms. I had to repeat myself. The she got up off her chair and said. "Oh yeah, that's just a thing I do". Then she told me to not steal the tv. The whole experience with her was massively off putting. I should have left then. When we moved to the back to park it was super sketchy. Just a bunch of people hanging out in the dark on the porches and by the cars. I'm assuming long stay patrons. It was late and had been a long day, so we went to the room with our kids. Disgusting. What looked like blood on the bathroom wall. Black mold in the bathroom vent (missing the cover). Everything dirty. Cigarette burns in the sheets. We tried to just sleep with our clothes on, on top of the sheets but couldn't do it. We left after about an hour and a half. I just walked in, put the key card on the desk where a new employee was now sitting and told him we were leaving because it was absolutely gross.

The walls were filthy. The lampshades had wet stains on them. The floor was dirty and had a huge crack running through it. The bedspreads were old and had cigarette burns on them. The bathroom sink was plugged up, and the air conditioner was barely blowing on the high setting. The chair in the room looked like it was dug out of the dump. The upper floors had stained mattresses, leaning against the railing. Very trashy property.

Very noisy with people outside talking late into the evening

Not a whole lot I worked here for a while. It was good at the beginning, but all that glitters isn't gold! The room that my son and I lived in was held over my head and got thrown in my face anytime that I wasn't "compliant". The room was never an agreed condition of my employment, and the amount to be taken out of my paycheck was also never talked about nor was an agreement about it ever signed. I was asked to write a note on a piece of paper stating that I allow a deduction to come out of my paycheck to go towards my room there........by the time it was said and done each pay period, I only received half of my gross earnings. I wasn't even making minimum wage. I was charged almost full price for the room for 2 months until it was finally reduced. By then I owed almost $3000 for the room........there was no way to ever get caught up on it! To boot, the rent deduction taken out of my paychecks wasn't even being put towards the room! I didn't make enough money to move out, or even pay my bills. When I told the owner that, he made me feel like I was sooooo ungrateful! It was an extremely depressing situation! Then to top everything off.....the owner reported my hours and wages to Equifax, the IRS, and the state of Montana....... putting me on the hook for my final paycheck........but then pocketed the money. That's against the law! That is the kind of place that motel is. If the owner is doing shady illegal stuff to his employees......and yes that scenario is considered slavery.....then you know that he runs his motel in the same manner. He doesn't care about the guests being happy. He just wants your money! The condition of the rooms and the motel in general aren't very good, but the owner won't and doesn't want to spend the money that is necessary to get the motel up to better standards, and he doesn't like to give refunds.

Todo mal. No pude quedarme. Busque otro hospedaje. Pésimo servicio. Mala atención. Intalaiones en pésimas condiciones. Nada parecido a las fotos, mal olor, todo muy sucio.

If I could afford a better place I would have gone there instead, next time.

Dirty room, smelly room, and no air conditioning.

The floor of our room was cracked and falling in. It was dirty. The bar of soap provided was used. The AC did not work. Motel also felt unsafe. There were clearly people living out of the motel with porches set up outside the door. There were also aggressive dogs. The staff was very nice and helpful, however.

I didn't like anything about the place. I felt very uncomfortable to the point that we didn't sleep under the bedding. It was filthy.