Rodeway Inn Helena

We knew going in this was a quick stop and were not expecting the Ritz. This hotel was far worse than I could have imagined. The property was horribly kept on the out side. Inside smelled like stale cigarettes from years past. The room had blood stains on the wall, hair in the tub drain, sticky spots on the carpet, lights that flickered terribly, AC barely functioned, shower heads were caked with soap scum, and no continental breakfast as advertised (not that we would have eaten it anyway). Honestly, couldn’t wait to get out. We gave 2 stars because the towels and bedding were clean and the beds were comfortable.

Fine for our 1 night stay. Close to fast food places. There was no shampoo or conditioner or lotion. Dispensers for conditioner and lotion were there but empty and nothing in location for shampoo dispenser. Has coffee to brew in room. Beds were ok. Air conditioner worked fine.

Price was great and hotel clean.

Nice people. Clean and safe place.

Noisy air conditioner, wifi is sufficient enough to run a few sites slowly.

Average all around, you get what you pay for

This hotel to be honest was horrible. The room smelled really bad. The bathroom was dirty. I had to buy Lysol disinfectant to clean in the tub. I had to go buy air freshener because the smell was just horrible. The sink did not drain. It took a good 35-40 minutes to drain. Our key card never worked. We had to keep going back and getting it re-keyed. The lighting in there is really bad. There’s no lamp by the bed so it’s dark in there. The parking is horrible. Lady came out in her pajamas with no bra on talking on the phone, didn’t even stop talking to the person and gave me my towels. I’m very dissatisfied with stay! lots of shady looking characters walking in and out of the hotel. I really honestly feel that this should not be on hotels.com.

Smelled strongly of cigarette smoke. Everything felt dirty. We have a service dog, and we were charged a pet fee anyway.

The people were kind, but the hotel is very minimal. No pool or hot tub. They have one they’re just full of chairs and storage. Definitely a missed opportunity. One of those hotels you can tell doesn’t care much about the property because they’ll make the money given the location anyway. Could be a super cute place though given the right owners

The place is very old and run down. Not worth the price.

Front desk people were friendly.

The air conditioner did not work, the wifi did not work, the rooms were not super clean I would not stay again.

It wasn't clean and no breakfast.

Pleasant

There was mold in the bathroom. I fixed your runny toilet.

Very poorly maintained, half the lights didn’t work. No towels, no screen on the window

Quiet, clean, polite

Very poor

I checked in to the Rodeway and immediately noticed the room was filthy and the television didn’t work. There was fecal matter (not a little, but a lot) on the toilet seat and the air conditioning unit was so dirty I didn't want to touch it. I spoke to the gentleman at the desk and told him I could not stay there because of what I had seen. He offered other rooms but I was not interested and asked for a refund. He got the manager, who told me I had to contact Expedia for a refund. I spoke with someone at Expedia and they contacted the motel. The manager was not available so she sent an email. Twice. They refused to respond to her. I messaged the motel and got no response. I will take it up with my credit card company now and dispute the charge since I could not stay there and had to rent a room elsewhere. This is the most disgusting place I have ever seen and I can't believe Expedia continues to list them on their website.

Very pleased!